Ace Hotel & Swim Club Athens

Fantastic new hotel, friendly staff. Thank you!

ACE hotels, Bättre kan ni Incheckningen fungerade smidigt men resten av vistelsen var en besvikelse. Frukosten var kaos – ofta 40–50 min väntetid, felbeställningar, och ingen i personalen skrev ner något. Vi köpte extra frukostpaket, men buffén var liten och kaffe, ägg eller juice kostade extra. Undvik frukosten – de saknar helt kompetens. Kaffet serverades skållhett (brännrisk). Rummen var små men fina, dock fanns bara schampo – ingen duschtvål. Poolen är soluppvärmd och iskall på förmiddagen, men en asiatisk tjej i personalen vid poolen var fantastisk. Kvällsutbudet på hotellet var mycket begränsat och stämningen rätt död – bättre att åka någon annanstans. Vi brukar uppskatta Ace Hotels, men denna gång var helhetsupplevelsen riktigt dålig.

Ace Swim Club in Glyfada is undeniably stylish, with super cool design and a vibrant, trendy vibe. The overall atmosphere is impressive, but unfortunately, the experience doesn’t quite meet 5-star standards. The rooms are quite small, and while beautifully designed, they lack practical comfort. Service is another weak point — slow, often inattentive, and lacking in common sense. For instance, food is served at the restaurant without napkins or basic accompaniments, and breakfast orders like coffee are easily forgotten or delayed. Housekeeping also needs improvement. During my stay, the cleaning staff failed to replenish basic room amenities like shampoo and toiletries — something you’d expect to be automatic in any hotel, let alone one positioning itself at a luxury level. The included breakfast is limited in choice and quality. It’s more worthwhile to skip the inclusive rate and opt for the à la carte menu instead. Bottom line: it’s a stylish and enjoyable 4-star hotel, but it doesn’t quite deliver the consistency and refinement expected of a true 5-star experience.

Wonderful new hotel in Athens! Great design, service and comfort.

So happy we selected this hotel! We were initially thoughtful as it opened recently and Greece is very busy in the Summer, but it’s worth every penny. Helpful staff, good breakfast, good pool.

We loved staying here as a family. The room was really well done for space. The pool deck was fantastic. All staff was kind and helpful, especially Raphael. The food was excellent. The art in the hotel is gorgeous. All around great stay.