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Location a little off beaten path. Rooms & staff were excellent. However, it claims rooms have ocean view. There is not one room in that entire hotel that has an ocean view. The balconies overlooked and over grown wooded area and trees are way too tall to see anything. Also, the walkway to the beach is very difficult with multiple sets of steps and a long way to get to the beach.

This stop was “merely” an overnight, a chance to stay near the ocean before heading on to Miami and a conference. But wow! This hotel represents Jekyll Island well. I’m already trying to figure out a week’s vacation next year. Rooms are large and comfortable. They are not directly on the ocean. The short boardwalk puts you there in three minutes. Only complaint: Boardwalk has stairs at both ends, instead of a ramp. That limits people with disabilities or who must be in wheelchairs or walkers. I hope management reads this and adds ramps soon. The people who work in the hotel put the “hospitable” in hospitality. The day I was there, shuttle drivers were in short supply, so I ended up driving myself to Zachry’s for supper. Not a big deal. Just be aware that the *free* shuttle anywhere on the island runs on island time. The ambiance lends itself well to good conversations with total strangers. In my book, that’s a strong positive.

Very nice hotel on the beach. Check in was a breeze. The lady who checked us in was so friendly and helpful. The rooms were clean and a good size and a/c was easy to control. Nice balcony area that overlooked the pool. Note that there isn’t an ocean view due to foliage on the dunes but we knew that. Added plus that they have a cotton blanket in the closet. Breakfast was the usual HI breakfast. Although we didn’t use the bar or pub food service it’s nice that they have it. My only 2 complaints are 1- the cheap 1 ply toilet paper. It was bad! 2- the hassle of signing out and in a “beach/pool towel” at the front desk. Not sure why the super towel security because this pitiful excuse for a towel was smaller than the bath towels and so thin and scratchy that I wouldn’t use it to wash a car. So yes, we would definitely return but will bring our own tp and beach towels!

The room was not too bad, but the service was very disappointing. The grounds and amenities were a lot broader than the average Hampton, with a much larger lobby and pool area. The proximity to the beach is a plus with a "bridge" walkway that takes you straight to the ocean. If it wasn't for the service, it would be a much better value for the money when it comes to a Hampton. Not so sure we will be back, most likely the service will be the reason we will not.

This is a beautiful, modern, and very clean hotel. The location is perfect with a boardwalk out the back down to a lovely beach a short walk away. Would highly recommend a stay here.

Great hotel, breakfast included. Pool was very nice and beach access is awesome (a walkway through the trees). They have chair and umbrella rental for $30 a day for a party of 2. Super clean facility and staff was amazing.