Home2 Suites by Hilton Jekyll Island

very clean and very kind

We booked a one bed suite here at this newish hotel, it was very spacious and had a large balcony with extensive views over the pool and out to the sea. I am not quite sure why they only built 4 rooms with balconies, but it is a definite missed opportunity as we would have stayed another night but the balcony rooms were all booked. The large pool and hot tub were lovely. The location was great, just a short walk to the seafront and free parking provided. The only thing that let this hotel down was the very poor quality breakfast. There was very little available, no freshly prepared fruit, the usual poor quality long life bakery items in plastic packets. Shockingly the yoghurt was dispensed from a machine which was a 1st for me and rather gross. We would have paid for breakfast elsewhere it was so bad, but there are very limited choices locally. The staff we encountered were all very friendly and helpful.

Bad service Everyone was rude except the guy who checked us in & the lady that came in at 8am were the ones who were friendly. I asked the lady who was in the kitchen nicely if there was more syrup and her responce was do you need more than this. I was like forget it then. As much as i paid for my room....almost $300. I would have expected nicer people but i guess she doesn't like her job!!