Luxury Premium Finese

Currently still staying at this hotel but had to write a review to deter people from spending their money here if possible. We’re here for a week on the all-inclusive package and it genuinely isn’t worth what they are charging. You have a minimal choice of drinks and all I’ve eaten since arriving is a small bowl of soup. They do not cater for vegetarians (or anybody with dietary requirements and allergies I imagine) well at all with little to no options when they’re putting a set menu in place. We have notified the reception that our safe doesn’t work and was promised somebody would arrive to fix it within ten minutes. We’re now sat here, two hours later, and still nobody has turned up. Additionally, the air conditioning doesn’t work and appears to possibly be controlled by the hotel by some means. You are constantly joined by friends in the way of ants in your room, which can get cosy. Generally, the staff couldn’t care less if they tried. It’s a real shame because the hotel itself and the surroundings are beautiful, but I can see the way that it is managed running the place into the ground.

Been there, the hotel is majestic but how they are managing it the hotel soon will look like old trash, balconies have bugs, the glass looks like never been cleaned. Paid full board and imagine for lunch and dinner no selection of drinks at least cheap ones but none and the prices is higher than going in All inclusive in Turkey. Lunch same no variety of selection, dinner was ok, breakfast so so. This hotel is too expensive for the service they provide. I would never come back and never recommend. Do not look their facade bc you would imagine this is the best ever hotel but no. I am sorry to write such hard review but this is reality if you dont change it to positive way. Reception deserves 5 star, waitress deserves 5 star, kitchen poor, cleanliness needs improvements. View of hotel 5 star' location perfect