Flower Hotel & Resort

The property was spacious and very clean. The spa was lovely and the massuse was amazing. The staff in general was very friendly and attentive to our needs.

Currently staying in room 211 at this Hotel. The room was sold having a smart tv.. which indeed it has. However unable to connect to WiFi on tv. Technician was useless.. the apps for prime and Netflix are on the tv. Reception now saying it’s not a smart tv!!! Although it clearly is!!! Not sure if the WiFi is too weak as the tv will not connect (if it wasn’t smart you would not have this option!!) tecnician walked away without resolving and reception not helpful. Also air conditioning not working properly…

Opholdet og personalet var helt perfekt og utrolige respektfulde og super søde. Maxsimum stjerner herfra Medhat & Jawaher

Een heerlijk en mooi hotel. De service is (overal) erg goed. Het eten van hoge klasse en het zwembad met bar een gezellige plek om in de zon te liggen. Helaas ligt het hotel niet direct aan strand, hiervoor moet je 5 minuten (gekleed) lopen. Wat helemaal geen probleem is. De beachbar is een tropisch geheel, wederom goeie service met een heerlijk zandstrand en een schone blauwe zee. De wandel boulevard van enkele kilometers, gevuld met mooie hotels en restaurants is gezellig. De keuze is reuze! Ook ons tripje naar het bosvilla meer was leuk. We huurde een auto, en kekenonze ogen uit in de groene natuur, en het waanzinnig mooie stuwmeer hoog in de bergen. Perfect dus!

Amazing hospitality. Special thanks to all the staff. We went with family 2 kids and needed frequent sterilisation of bottles for baby and milk. Staff were so patient and helpful. Made our holiday stress free. Food was great and kids loved the indoor spa and swimming. Rooms and cleanliness 10/10.

I had an extremely disappointing experience at this hotel and would strongly advise against staying here. During checkout, I accidentally left my work phone on the bed while packing my luggage. Less than an hour after leaving, I called the hotel to report the issue. To my surprise, they claimed they had not found anything. I had also intentionally left a pair of jean shorts and some toiletries behind due to lack of space in my luggage. When I called again and mentioned this, they later informed me that they had found the shorts but not the phone—despite both being on the same bed. I asked them to check again, but the manager spoke to me as if I was mistaken. Using my personal phone, I tracked my work phone’s location and saw that it was moving from place to place. I immediately sent the hotel a screenshot of this, and only then did they take my concerns seriously. The manager later called me back, stating that they had reviewed CCTV footage and asked me to return to the hotel to discuss the matter. To minimize costs, I arranged for my taxi driver to pick up the phone on my behalf. However, I was then informed that I had to come in person, forcing me to miss my flight back to the UK. Upon arrival, I was met by a different manager who told me it was not the hotel’s fault—claiming that the cleaner had mistakenly taken the phone to the laundry. While I was relieved to have my phone returned, the entire ordeal cost me an additional €60, which could have been avoided had they simply allowed my driver to collect it. This experience raises serious concerns about the hotel’s handling of lost items, accountability, and customer service. Why was I not informed over the phone that they could have mailed my phone to me? Why was there no proper apology or compensation, given that my phone was visibly moving locations before being “found”? What actions, if any, were taken regarding the cleaner’s handling of my belongings? This was an incredibly frustrating and costly experience, and I cannot recommend this hotel to anyone.