Hotel Novela Star

If you could mark in negative numbers I would. This is without doubt the worst place I have had the misfortune of staying at. Ignore the amenities list as it is a complete fabrication. I was there for 7 days and in that time had 4 rooms! First 2 had no aircon, the 3rd had a bed that was filthy along with a filthy bathroom. The 4th was livible but not without its problems, such as electrical sockets hanging out of walls, water that worked intermittently and poor levels of cleanliness. The hotel itself is appalling with my first impression given by the green swimming pool and it’s layer of scum. Coffee is Nescafé from a tin…. Bottled water is not always sealed and possibly refilled from a tap on-site. Food is poor and after getting a look at the kitchens I’m not surprised! Check out was a nightmare as they do not accept card payments! My frustration at this was a source of amusement for the manager which made things worse. 90 mins later I was free of the place that is best described as a dump! We have more works in the area next month but myself and the team will not be staying at this place again.