Vienna International Hotel (Gongga Airport, Lhasa)

Vienna International Hotel (Gongga Airport, Lhasa) Reviews

Vienna International Hotel (Gongga Airport, Lhasa)

No.39 Youyi Road, Gongga, Tibet, ChinaView Hotel Details
Vienna International Hotel (Gongga Airport, Lhasa)
Vienna International Hotel (Gongga Airport, Lhasa)Vienna International Hotel (Gongga Airport, Lhasa)Vienna International Hotel (Gongga Airport, Lhasa)
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Guest Reviews of Vienna International Hotel (Gongga Airport, Lhasa)

9.4/10
Outstanding
1606 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1606)
Positive reviews(1574)
Reviews with photos/video(540)
Offers pick-up/drop-offs(370)
Close to airport(281)
Easy to get around(273)
Delicious breakfast(193)
Friendly front desk staff(136)
Well decorated(83)
Good air conditioning(48)
Perfect for business trips(7)
Negative reviews(32)
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Mar 2025
Business travelers
14 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The front desk service is very enthusiastic and the attitude is excellent. The room is clean and tidy, and the oxygen supply is good.
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Gongga Vienna International Hotel will be the warmest and most unique one in your memory! Come back to Gongga Vienna International Hotel often, and I wish you: well!
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 10, 2025
The room is clean and comfortable. The front desk lady is friendly. The handsome guy who sent me to the airport at 5:30 in the morning was on time. It was a very good stay experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
cityshouguang
Superior 2-bed Room
Stayed in Feb 2025
Business travelers
40 review
8.0/10
Very Good
Posted on Mar 31, 2025
There is nothing wrong with the room itself. The sofa was covered with pollutants and I didn't want to sit on it. The most annoying thing was the phone. The phone in the room and the corridor could not be reached by calling the front desk. I had to go to the front desk to find the waiter. I told the waiter that the phone was not working, but no one answered!!! The breakfast is really not worth the price
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Response from Property: Dear guest, seeing your comments, the hotel management attaches great importance to it. Regarding the hygiene and telephone problems you encountered during your stay, we have ordered rectification. Regarding the problems you mentioned, we are also looking for the key to the problem! I hope you can understand the inconvenience caused to you. The telephone problem is due to the recent network problems in the area, which caused some telephone failures. We have contacted the relevant units to make corresponding adjustments. We are very sorry for the inconvenience caused to you, and we will continue to improve!
Anonymous User
Superior 2-bed Room
Stayed in Feb 2025
Couples
9 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Very good, the environment is very beautiful, the room is very clean, there is a humidifier in the room and it is not dry. The hotel front desk is very enthusiastic and the service is thoughtful. They took the initiative to change us to a larger room. The indoor hygiene is clean and very quiet. The room is well soundproofed and does not affect sleep. Parking is also convenient. You can park underground. The breakfast is rich. After breakfast, we were sent to the airport for free👍🏻
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Response from Property: Thank you for your evaluation, your affirmation is the direction of our efforts. Xiao Wei is very hard-working. Pursuing five stars has always been Xiao Wei's goal. I hope to get your five-star praise. Thank you again, I look forward to your visit again, and wish you a happy life.
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Business travelers
28 review
4.5/10
Posted on Feb 27, 2025
I arrived last night and specially picked a better hotel, but it was so disappointing. This hotel is really bad, the quilt cover is tattered and dirty, it is so uncomfortable for people to live here, it is near the airport and the price is expensive, why the service is not up to par!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are very sad that we could not give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur for the hotel to continue to improve. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Other
4 review
6.5/10
Posted on Feb 5, 2025
I didn't pay attention on the day of check-in. When I woke up in the morning and wanted to make a cup of coffee, I found that the spoon in the cup was sticky and had not been washed. Breakfast ended at 9 o'clock. When I went there at 8 o'clock, most of the dishes were gone and not added. The most basic noodles were not available, and most of the dishes were cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are very sad that we could not give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur for the hotel to continue to improve. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Dec 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 27, 2025
Vienna International Hotel is different. There are self-service laundry rooms and meeting rooms on the first floor to provide convenience for guests. In addition, the restaurant in the hotel provides a variety of breakfast delicacies, so that guests can enjoy the beautiful scenery of Vienna while tasting the delicacies. Basement parking lot and it is very festive.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. Your support and encouragement are the greatest motivation for us to move forward. Xiaowei strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowei looks forward to your visit again
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 16, 2025
It was tiring to fly with two kids and a lot of luggage, but this hotel made me less tired. From calling the airport to going to the room, the whole process took more than ten minutes. The service efficiency was very high, and the driver helped me with the luggage. I originally booked a regular twin bed, but the front desk saw that it was inconvenient for me to bring two kids, and helped upgrade it to a family room with oxygen for free. The room has a big bed and a small bed, which is more than enough for two kids to sleep in the big bed. They also gave us two pairs of children's slippers. The toilet is smart, and it is very convenient for children to go to the toilet. Give the hotel a thumbs up [strong][strong][strong]
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation of us. Your affirmation is the greatest encouragement to us. We will continue to work hard to do every job well and bring the best experience to all guests. We look forward to your next visit and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Solo travelers
15 review
10.0/10
Outstanding
Posted on Jan 7, 2025
This is the most cost-effective hotel I have ever stayed in. The price is just over 200 yuan. The room is well decorated. You can directly see the airport. There is also a free airport shuttle, which only takes two or three minutes! The bathroom has a super large dressing mirror [color][color][color], and the toilet is also smart. The service staff is very professional and can solve any needs in a few minutes👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of our hotel. Our toilet has a heating function. We advocate starting from the details to make all customers stay satisfied and comfortable. At the same time, our breakfast is also very rich. You can taste it next time you stay. Looking forward to your next visit and wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Other
9 review
10.0/10
Outstanding
Posted on Nov 29, 2024
I saw this hotel near the airport. The check-in experience was very good. The hotel also has a dryer and laundry room. The breakfast is also very good. The breakfast variety is rich and varied. The room size is also good. The front desk lady also helped me upgrade to a room with oxygen for free. It is especially worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our hotel. We have a buffet breakfast and a self-service free laundry room on the first floor of our hotel. There are more than 30 kinds of breakfast. The airport drop-off time is on the hour and half past the hour. It takes 3-5 minutes to reach the airport by car. Thank you again for your support and trust in our hotel. Welcome to stay with us next time. I wish you a happy life.
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Nov 19, 2024
I chose this hotel when I got off the plane in Tibet for the first time. The hotel has free airport pick-up service. I am a girl with heavy luggage. Thanks to the security guy for helping me carry my luggage. I felt very comfortable when I entered the room. There was also a humidifier in the room. The humidifier did not make too much noise. The room was very good overall. I was going to Yanghu Lake the next day. The lady at the front desk was very considerate and helped me delay the check-out to two o'clock. Overall, I was very satisfied. It was my first time in a strange city and I felt like I was back home!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our hotel. We have a buffet breakfast and a self-service free laundry room on the first floor of our hotel. There are more than 30 kinds of breakfast. The airport drop-off time is on the hour and half past the hour. It takes 3-5 minutes to reach the airport by car. Thank you again for your support and trust in our hotel. Welcome to stay with us next time. I wish you a happy life.
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
1 review
4.0/10
Posted on Apr 20, 2025
We booked a non-smoking room, and at the front desk again money desk staff confirmed this room is a non-smoking room, but once entered the room sniff a strong smoke smell in the room, found smoking ash marks on the bathroom floor, and on the table in the room also have multiple burn marks And all the breakfast dishes are no heat, despite this hotel is only 200 meters from Lhasa Airport, but I will never stay at this hotel again and will not recommend it to my friends. There has always been confidence in this brand because there are also multiple branches across the country, But this time made me lose confidence in this brand, it was a very unpleasant stay experience. 
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. We are deeply sorry for the non-smoking issue in the room you reported. The room you stayed in is a non-smoking room, but the hotel cannot interfere with the behavior of other guests after entering the room, and there is no ashtray in the room you stayed in, so the table will cause burnt marks. Our hotel supplies are changed for each guest, and the bath towels you mentioned will not have smoke smell. If you have any problems during your stay, you can contact the front desk to change your room as soon as possible. Regarding the breakfast problem you mentioned, the hotel breakfast is kept warm, and there has been no heat in the dishes. If you find such a situation during the meal, you can contact us directly first. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again. Suggest you can...
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Facilities: The facilities are OK, but there is a problem. The hot water could not be released on the night of check-in. I called the front desk and they said that the rooms were full and the hot water could not be supplied. Hygiene: Clean and comfortable Environment: No noise, very close to the airport, the hotel's own shuttle bus departs from the hotel to the airport, and it takes 4 minutes without traffic jams Service: Ctrip points were exchanged for room upgrade service, but the front desk said that there was no room upgrade available that day. At 1 a.m. on the night of check-in, I suddenly received a call asking me when I would check in. I said I had already checked in, and they continued to ask me what room number I had. In general, it is still good, the floor heating is full, especially for the last day of a high-intensity tourist environment like Tibet, it is a good place to rest. It would be better if there were no problems mentioned above.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your praise, your support and encouragement. Thank you very much for your comments on our hotel. We will work harder to satisfy every guest. Xiaowei strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowei looks forward to your visit again.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Business travelers
97 review
10.0/10
Outstanding
Posted on May 24, 2025
酒店距離機場很近,還有免費班車接送,半小時一班。設施很新,隔音也很好,一晚上沒被飛機聲音吵醒一次。比較適合趕早班機,比住市區方便多了。
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Response from Property: 我們的努力都值了~~相信我們的服務也讓您確實感受到了滿意,讓每位賓客得到温馨舒適的入住體驗,是我們最大的滿足。希望能再次為您服務哦!我們等您再來哈!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on May 7, 2025
拉薩旅遊真的很值得推薦這家酒店,離機場很近,錦江重來沒有讓我失望過,房間特別乾淨,特別是前台小姐姐一直面帶微笑,服務加分
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Response from Property: 感謝您對我們酒店的肯定,本酒店位於貢嘎機場,距離貢嘎機場T3航站,步行10分鐘即可到達。是出行不二之選。