Radisson Blu Gorakhpur

It’s very beautiful hotel for stay in Gorakhpur

The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.

The dedication to providing exceptional service is truly commendable. Every interaction reflects a commitment to guest satisfaction. From arrival to departure, the staff's helpfulness creates a welcoming atmosphere. Such attentiveness enhances the overall experience. It's a pleasure to witness such consistent professionalism.

The great kabab factory food was awesome and vivek and shantanu and hostess vaishnavi were superb👍🏼👍🏼mutton seekh kabab galawti kebab were amazing biryani was wonderful as usual masala coke was also good overall it was a wonderful experience

Over all facilities is good , location is good first like lake view rooms , swimming pool,and also a fitness centre is too much good it a great place for stay in room.

One of the shi*tiest 4/5* property ever visited … Attached pictures ** Room linen wasn’t washed properly, could see hair and marks on the sheets, pillows. In rook sofa was the dirtiest of all . Room cleanliness ❌❌❌❌❌ Room was stained at multiple places and i didn’t like the overall cleanliness Washroom ❌❌❌❌ Hair drier was broken and didn’t work properly. Breakfast buffet ❌❌❌ Too many options to chose but all looked stale and there were flies all over the counters IRD ❌❌❌❌ Very unprofessional and inefficient F&B staff couldn’t understand instructions and same weren’t followed while preparing food . No one was aware of the radisson rewards benefits for guests. Trays for carrying food weren’t cleaned for years. Almost half pf the continental and Lebanese options weren’t available. Reception ✅✅✅✅ Smooth check in experience