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VERY GOOD HOTEL WITH GOOD RESTAURANT FOR FAMILY STAY

Nice food , great and friendly staff , receptionist swati biswas was with us and she was so kind , sweet and the place was so calming and water was so soothing

Nice resort by ujjain and nice cleaning by housekeeping department and Mahendra Singh is nice parsan and very beautiful view resort and nice room and nice food

Ultimate hai all the staff of the Hotel is courtius and helpful. We really enjoyed the hotel trip. We will recommend the places to our friends. I am really very happy and excited to tell all the staff to keep the facilities same is it.

Overall, our experience was disappointing from breakfast to dinner to room service. The food was bland and lacked authenticity — clearly modernised to appeal to younger guests, but even as a 27-year-old, I found it incredibly disappointing. My family, who prefer a traditional-modern balance, were so dissatisfied that we cut our stay short by two days and moved to another hotel without even bothering to request for a refund. Basic service requests required multiple follow-ups — we had to call reception three times for assistance, and each time it felt like there was no ownership or accountability. The overall management appeared disengaged and unorganized. Special Mention – Aayush Prajapati Aayush greeted us with a genuine smile and displayed the professionalism, attitude, and skill set you’d expect from a luxury five-star resort — which this property, unfortunately, is not. Having stayed at over eight hotels across India this month, I can confidently say Rudraksh has spent more effort on looking glamorous in photos and upon arrival than on training staff to uphold its claimed standards. Aayush Prajapati was the rare exception — consistently proactive, composed, and willing to go beyond his duties to ensure guests feel welcome. Such initiative and integrity are uncommon in many hotels across India. I strongly recommend that management recognise his contribution and consider him for a senior management role, as he embodies the kind of service excellence this hotel desperately needs more of.

Had a satisfying experience over there. The ambience was beautiful and the staff was courteous and helpful. Overall, it was a pleasant stay.