The Regent Grand

Great staff from the front desk to the beach service. Friendly, accommodating, and make you feel welcome! A couple of maintenance issues but nothing to get in a twist about. Beaches were wide and the facility is beautiful especially at dusk.

My wife and I stayed here for our 16th Anniversary July 14-18th. Every staff member from the front desk to the beach attendant was Outstanding, The customer service was excellent. The Regent Grand is located with walking distance to many great restaurants and shops 2 minute walk. There is also a nice grocery store about a 10 minute walk away. They also provide food and drinks on the beach which was also nice. The resort also has a nice bar located at the pool. We will defiantly be returning in the future.

Our family just returned from a 5 night stay at the beautiful Regent Grand in an ocean front 2-bedroom suite. We travelled with our children, ages 15 and 12. The room was beautiful and very clean as were pool area, the common grounds and the beach. Tracy was very helpful as she checked us in and gave us a tour of the hotel. The pool area is spacious and quiet and there was always a staff member nearby to ensure we had everything we needed, a drink from the bar, a complimentary bottle of water or clean towels. There was always an attendant on the beach throughout the day to provide us with fresh chair liners and to set up our umbrellas. The location of the resort is ideal and is in the center of Grace Bay, near many restaurants and shopping. There is no restaurant on site but we were only a 5 minute walk to Shay Cafe and Beans and Leaves for breakfast and coffee. We will definitely return!

Beautiful boutique style hotel in the heart of Grace bay. The hotel is on the ocean and the view from the rooms is breathtaking. The bed and pillows were great and the room was very quiet at night. There was a good shower and the air conditioning and fans were quiet. If not for seeing housekeeping each day we would not have known anyone was in the suite next to us. Housekeeping was daily and very good. The pool is huge and warm. You can sit by the pool in the evening and listen to the music from Shisha lounge. The hotel is very quiet, no music at the pool or evening entertainment, we took our own speaker and set it on the ledge of the pool and carried it to the beach with us. All the staff were attentive. There is no technical restaurant on site but there is menu service is available beach/poolside and delivered, you can charge it to your room. We found these prices much better than the nearby restaurants within the same menu. They bring bottles of water and set up your chairs for you. There is a bar at the pool. There are several restaurants within a 2-5 minute walk. I have been to large resorts and walked further across the resort for meals. There is a cigar and rum shop right outside the gates with better prices on alcohol than the “liquor store” across the street. We initially booked the Ritz next door because it’s the Ritz… but noticed the Regent Grand with better reviews, larger rooms and at a better cost. The resort also sits much closer to the ocean than the Ritz with better walk out to ocean access. In addition to Shisha there is another evening lounge “Blu” on the other side of the parking deck with DJ. The front desk can arrange taxis and assist with excursions. We will definitely book here when we return to the island.

The best hotel in the island. John by the pool. Excellent. Lorraine very good location . The beach is the most beautiful and turquoise color.

This is a beautiful and tastefully done resort that has a relaxed vibe whether on the beach or sitting around the magnificent pool. We were welcomed by Lorraine in a way as if it was her own home. She is warm, engaging, and extremely helpful. At the beach, John and his fellow attendants were just as attentive and accommodating. In fact, the entire staff was terrific. This was our first time in Turks and Caicos and our experience has been so wonderful that we have already booked another reservation for next winter at the Regent Grand.