مستخدم نزيل
7 مايو 2025
We booked this hotel after seeing some good reviews on here, however our experience has been below expectation. When arriving, the staff at reception were friendly but nothing more, no enthusiasm or nothing to kick start a stay at the hotel. The room was not ready, so used the luggage room which was perfect, however was told to change into our swim wear in a toilet… no shower rooms or nothing. Pool is a good size, clean and plenty of sun beds to use. Bar around the pool has everything drink you can think of, self service beer on draught and a water filling station. I have to add the drinks made and served are some of the best I have experienced at an all inclusive. There is a lack of staff with wait times for drinks being an issue, one bar staff at the bar all day. The room was big, clean and was modern. Had a hair dryer, had all the shower gels etc… Balcony had some chairs and table. TV in the room if that’s your thing and also a sofa, added that extra feel to the room. Didn’t have any issues with the room at all. Food was the most disappointing part of this hotel. Breakfast was the same everyday, cold and overcooked. Flies all over the food. Lunch we never tried in the buffet as the breakfast and dinners were so disappointing. The pool bar food was semi decent, it’s frozen food cooked to order, so at least it is hot. Dinner again in the buffet was cold, bland and flies all over it. Only two maybe three waiters for the whole buffet, so tables never set for new people wanting to sit and eat, glasses for drinks running out quickly. The dining experience needs to improve as this was the major let down for this hotel in our opinion. Entertainment team were good, friendly and full of energy, we loved this. Plenty of things to do and the evening entertainment was what we like, either some live music or some sort of show. If your thinking of booking the hotel, still do it, but maybe it’s not worth paying for all inclusive due to the food and dining experience.
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