مراجعاتBarceló Carmen Granada

رد من مكان الإقامة: Уважаемая Елена,Благодарим вас за отзыв о вашем пребывании в отеле.Мы ценим время, которое вы уделили, чтобы поделиться своими впечатлениями о Barceló Carmen Granada.Приносим извинения за первоначальное размещение, которое не соответствовало вашим ожиданиям. Наши сотрудники всегда готовы оперативно помочь гостям для обеспечения максимального комфорта во время пребывания.Мы рады, что вам понравился номер с террасой, который предоставляет прекрасную возможность насладиться видами нашего замечательного города.Надеемся снова приветствовать вас в нашем отеле.С наилучшими пожеланиями,Paula Peña, Guest Manager

رد من مكان الإقامة: 고객님 안녕하십니까,귀중한 후기를 남겨주셔서 진심으로 감사드립니다.바르셀로 카르멘 그라나다에서 즐거운 시간을 보내신 것을 매우 기쁘게 생각합니다.욕실 수압과 관련하여 불편을 끼쳐드린 점 진심으로 사과드립니다. 저희 호텔 직원들은 투숙객분들의 편안한 숙박을 위해 언제든 도움을 드릴 준비가 되어있습니다.객실의 쾌적함과 청결도를 높이 평가해 주셔서 감사드립니다. 저희 호텔은 최상의 서비스 제공을 위해 항상 노력하고 있습니다.또한 저희 직원들의 친절한 서비스와 맛있는 조식을 언급해 주셔서 감사합니다. 루프탑에서 그라나다의 아름다운 전망을 즐기실 수 있다는 점도 기쁘게 생각합니다.다음 그라나다 방문 시에도 저희 호텔을 선택해 주시길 기대하겠습니다.감사합니다.Paula Peña, Guest Manager

رد من مكان الإقامة: Dear Guest, Thank you very much for choosing Barceló Carmen Granada for your stay in the Nisrad city and for your kind feedback .We are pleased that you had an enjoyable stay with us and appreciated our contemporary installations.We look forward to welcoming you again in the future. Best wishes,Paula Peña, Guest Experience

رد من مكان الإقامة: Dear customer,Thank you for choosing Barceló Carmen Granada for you visit to the Nasrid city.We are delighted to hear that you found our location convenient. Situated in the heart of the Andalusian city, our hotel offers easy access to the main tourist attractions, all within a few minutes’ walk. We are pleased to know that this aspect added positive value to your stay.We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide a comfortable and enjoyable experience, and we are sorry that our room and services fell short. We understand the importance of receiving good value and assure you that we continuously strive to offer quality accommodations and amenities to our guests. We look forward to welcoming you in the future to provide you with our best services and exceed your expectations.Kind regards,Paula Peña, Guest Experience

رد من مكان الإقامة: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在我們這裏過得愉快。我們誠摯地期待您再次光臨，祝您旅途愉快！Noelia Cervera, Guest Manager

رد من مكان الإقامة: Dear Frank, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best regards,Noelia Cervera, Guest Manager

رد من مكان الإقامة: 親愛的賓客您好！感謝您選擇我們酒店並留下反饋！我們很高興您對巴塞羅卡門格拉納達酒店的整體體驗感到滿意。對於沒有提供免費瓶裝水給您帶來的不便，我們深表歉意。作為對客户的一種關懷，我們確實提供了多種食品和飲料選擇，以滿足有食物不耐受的客人的需求。此外，我們注意到您提到了預訂價格的問題。請理解，酒店價格會根據市場情況而有所波動，但我們始終致力於為我們的客人提供最具競爭力的價格和優惠。我們遺憾地得知在住宿期間提供的解決方案未能令您滿意。不過，我們很高興您欣賞到了我們酒店的便利地理位置，處於安達盧西亞城市的心臟地帶，距離格拉納達大教堂僅有10分鐘的步行路程，同時也靠近阿爾罕布拉宮等著名景點。 衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Noelia Cervera, Guest Manager

رد من مكان الإقامة: Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that the design of our accommodations and the overall modernity of our establishment resonated well with you. Our team works diligently to maintain a contemporary and inviting atmosphere for our valued guests.Bed size requests are subject to availability and are displayed on each booking portal. We regret that on this occasion we were unable to meet your bed size preferences.Nonetheless, it is great to know that our central location contributed positively to your visit, providing convenient access to Granada's vibrant centro area and nearby transportation options.We are hoping to welcome you back in the future. Kind regardsNoelia Cervera, Guest Manager

رد من مكان الإقامة: Estimado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Carmen Granada para su visita a Granada y por recomendarnos.Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un saludoNoelia Cervera, Guest Experience

رد من مكان الإقامة: Dear Denia,Thank you for your positive feedback.We are thrilled to hear that your time with us was so memorable.We're delighted that you appreciated the beauty and cleanliness of our establishment and found your room spacious and comfortable. It's great to know that we have become your favorite hotel during your travels in Spain. Our dedicated staff works hard to provide a welcoming environment and it warms our hearts to know we've succeeded.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

رد من مكان الإقامة: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在Barceló Carmen Granada的體驗非常棒。我們很高興您欣賞到了我們的舒適大床和沙發，以及房間的整潔和安靜環境。我們始終致力於為客人提供乾淨、安詳的住宿體驗。同時，瞭解到您對早餐的價位和多樣性感到滿意，我們感到非常高興。Barceló Carmen Granada的早餐確實提供了多種選擇，以滿足不同客人的需求。此外，我們的位置優越，位於安達盧西亞城市的心臟地帶，並且緊鄰大型購物中心，為客人提供了極大的便利。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Noelia Cervera, Guest Manager

رد من مكان الإقامة: Dear guest,Thank you for reviewing your stay with us.We are delighted that you had such a positive experience at our hotel.However, we sincerely apologize for the inconvenience you encountered during check-in. We are reviewing your comments with our team to ensure our usual high standards are maintained. We continuously strive to provide excellent service, and we regret that we fell short of your expectations in this instance.We are pleased to hear that you appreciated the renovation of our rooms. At Barceló Carmen Granada, we take pride in offering comfortable and well-designed accommodations to enhance our guests' stay. It's wonderful that you enjoyed the layout, color scheme, and lighting of your room.Finally, we are thrilled that you found our location to be very good. Our privileged position in the heart of Granada allows our guests to easily explore the city's attractions. We're also delighted that you enjoyed our rooftop dining area, especially the beautiful night view. Our B-Heaven terrace, open from April to November, offers one of the best views of the city, along with a delightful snack menu and cocktails.We hope to welcome you again in the future. Best regards,Noelia Cervera, Guest Manager

رد من مكان الإقامة: 고객님의 솔직한 리뷰에 대해 감사드리며, 저희가 더 나은 서비스를 제공할 수 있도록 노력하겠습니다.저희 호텔에서 긍정적인 경험을 하고 가셨다니 다행입니다. 청결, 조식 및 위치에 대해 만족하신 점을 기쁘게 생각하며, 저희 호텔은 그라나다의 중심부에 위치해 있어 관광에 매우 편리한 장소입니다. 소중한 의견 감사합니다. 부디 그라나다에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Noelia Cervera, Guest Manager

رد من مكان الإقامة: Dear guest Thank you very much for choosing Barceló Carmen Granada for your visit to the Nasrid city.We are delighted with your comments about our hotel brand, Barceló Carmen Granada remains committed to providing high quality services and amenities to ensure the satisfaction of our guests.We are sorry to hear that your experience regarding the hotel check-in times was not to your liking. We guarantee check-in for all our rooms from 14:00 h, in order to ensure that each stay meets the highest standards of preparation and service, thus providing the best possible experience for our guests. Likewise, I would like to take this opportunity to remind you that we have a 24/7 reception service, where our colleagues will be ready to assist you and offer alternatives whenever availability allows us to do so.Finally, we are pleased that you have commented positively on the location and accessibility of our hotel. It is located in the city centre, just a few minutes walk from the Cathedral of Granada and other tourist attractions of interest. In addition, its privileged location ensures excellent connections with public transport, facilitating access in a comfortable and efficient way.We look forward to serving you again in the future.Paula Peña, Guest Experience