The Olive Ann Hotel, Grand Forks, a Tribute Portfolio Hotel

The hotel was nice. The room itself was mostly nice. There was not much space to lay out your bags though. There was no refrigerator for personal use. There was a refrigerator filled with items to purchase. The room was not quiet. We were put on the first floor even though we requested a high floor and are platinum elite members. In advance we used one of our upgrade certificates but were denied availability before checkin via email without any explanation. In fact, we knew there were upgrades available at the hotel although we were not offered one when we checked in. Now the bad, this was perhaps the noisiest room I have ever stayed in. When people walked across the floor in the room above us it sounded like a herd of elephants. Also there was mostly constant and an extreme amount of noise in the hallway outside our room. There was some sort of disturbing altercation in the hallway outside our room from about 1 AM until after 2:30 AM. The other thing you should know about downtown Grand Forks is that we didn't feel safe there. Actually, across the river in East Grand Forks things seemed a lot better. The staff were mostly dismissive when we shared our feedback.

Everything..

We loved all of it and the staff were so helpful and amazing we will definitely be back

This hotel is a dream. I’ve traveled extensively domestically and internationally, and everything here is pure perfection. I know it’s a new hotel. Please keep it as top notch as it was while I was there. I ordered room service and would recommend the house salad with chicken. Beautiful bed, linens, shower, etc.

We’ve stayed 3 times in the last 3 months. Thoughtfully designed boutique hotel with a great back story—spacious, well appointed rooms with comfortable beds, in a great location. Minor service issues aside, this is our favorite area hotel by far.

The hotel was nice the management was terrible. Two weeks after my stay I noticed an additional charge of $49.28 on my card. I called the hotel and they said it was a mini bar charge. I never touched the mini bar. They said only a manager could credit this charge back and a manager would call me back. One month after my stay I called again. The manager just went into a meeting when I called at 9:24. I said I expected a call back today. Again no return call. I finally disputed the charge with my credit card company.