Boarders Inn & Suites by Cobblestone Hotels - Grand Island

Beds are comfortable as were the pillows. Rooms are a little small but they are clean. The AC kept the room cool. Shower had good pressure & temperature. Bathroom is on the small side. Our toilet seat was loose which was annoying. Towels are very small. Breakfast was a good/large variety and was perfect it started at 6am. Pool was large and kids loved it. Pool room was warm but too be expected. Outdoor patio area was nice. Check-in was easy and workers were very nice. Was very different when we walked into door B, they had giant carts sitting there of all the dirty laundry. Never experienced that before and when we walked through I always felt like we were in the way of the ladies working.

The room was nice and quiet. Parking and entering our room was very convenient. The breakfast was hot and very good. The staff was very attentive and kept the warmers full. Tables were cleaned quickly and very nice staff!! We will definitely stay there next time we are in Grand Island.

We've stayed here several times over the last year traveling I 80. Easy checking in, rooms are clean and bed is comfty.

We’ve stayed here before we will stay again nice hotel

Our stay at Boarder’s Hotel for a 70th birthday celebration was deeply disappointing. Despite booking accommodations months in advance, the block of rooms assigned to us reeked of sewer odor. Hotel staff admitted this was a known issue caused by flushing the public restroom, yet our group, traveling from several states, was placed there anyway. This oversight disrupted our plans, forcing us to move rooms throughout the hotel. To worsen matters, one group member’s ******* reservation (paid $225 on 3/28/25) wasn't found in the hotel’s system. Despite providing proof of payment and ******* confirming the reservation, the manager, Pam Wright, refused to honor it. After 2 hours of dealing with it all, besides paying full price for another room, Pam Wright REFUSED to offer any resolution. She also refused to provide contact information for her supervisor. Only after paying full price for another room did the front desk employee later inform us—at 11pm—that ******* would process a refund for their transaction. It is incomprehensible why the hotel couldn’t acknowledge the PREPAID reservation, accommodate our guest, and handle reimbursement from ******* internally. Pam Wright refused to take any responsibility or make amends. This wasn’t about the cost but the lack of professionalism and accountability towards paying customers as well as the lost time with our family. What should have been a joyous occasion was marred by avoidable issues and terrible customer service. After 20 years of making trips to Fonner, this was the first and will be last time that we stay at Boarders.

Hot tub in wedding suite was old and wouldn't heat up quickly. Ran loud when it cycled on and off all night. Lid was darkened from age. Room was clean. Shower was great. Not a bad room, just not worth the price. And add various taxes totally $35 to Nebraska and Grand Island.