بايمونت إن آند سويتس غراند رابيدز نير داونتاون

가성비 굿!

Full disclosure; I booked my stay here because it was right off the highway and I didn't feel like getting immediately lost. I fully expected to change hotels the following night. However, the room was clean, the staff was friendly and the smoking area was enclosed meaning I didn't have to stand out front so I wound up staying. And the AC worked! Seriously, a lot of places miss this so I just wanted to mention it. I always welcome free coffee, and the donuts in the morning definitely helped. When room service arrived they were polite, friendly and in and out like a NASCAR pit crew. I also dig the Mexican restaurant right down the street and being able to bring the food back and microwave it in my room was a huge plus. Having just relocated from the other side of the country and spending more at certain various chains (including one I'll not name but never spend a holiday in) I'm not sure what I expected when I got there but, well, cleanliness and friendliness go a long way. Thanks to the staff for being groovy.

Bathtubs were dirty in both rooms they switched me too, staff double charged me, couples arguing, water damage, looked like a trap house

When we arrived, I had already checked in online - I was told I needed to give my CC again, so I did. Never asked if it was something special (there for a birthday) wasn't asked if we wanted to upgrade the room - every time I left the person at the desk was on their phone - one time I walked up to the desk I even had to say excuse me because the desk person (a gentleman) was so engrossed in his phone he didn't even notice I was there - the pool had to have a separate key card, they didn't provide towels at the pool, you had to bring your own, the phone in my room was broken so I couldn't call room service even if I wanted to. The Breakfast was on time, and they left it up for a few minutes past 9, which was nice for those who were on their way out, they could grab something. I had interacted with the cleaning staff on my floor, and they were very, very nice to give me fresh towels (I had the do-not-disturb sign on my door, but they were cleaning, and I asked quickly; they were very, very friendly).

I don’t usually write reviews, but this place was so bad I feel like I need to warn others. From the moment I walked in, I knew I’d made a mistake. The hotel is filthy—hallways smell like mildew, carpets are stained, and the overall atmosphere feels neglected. It’s honestly one of the worst hotel experiences I’ve ever had. I didn’t feel comfortable or safe staying here, and I couldn’t get out fast enough. Save yourself the headache—pay a little more and stay somewhere clean, safe, and livable.

This place was so unsafe. So many things in my hotel room were broken. The door to my hotel room did not even reach the floor. Do NOT stay here.