كريجلين هوتل

Hotel staffs were friendly, becoz of the old building the floor had a squeaky sound while moving around. Overall good experience

Very pleased with this hotel. Warm welcome. Clean ,quiet ground floor room with easy access to outside. Green policy to only clean room if requested. We will use this hotel again and appreciated the price through e trip.com

位置稍偏，其他都滿意，值得推薦。

The staff we most interacted with Aaron and Henry were fantastic. Friendly, competent, knowledgeable and professional. Restaurant staff were very good and attentive, while the food was really delicious. The room was quirky but it was the last room available and had two single beds. Everywhere was clean tidy and place looked freshly painted. Enhanced a really enjoyable visit to my families home town

We checked into the hotel and a young person, he did not identify himself, gave us the room key told us where to find the room. No welcome and did not check payment details. The room is a walk through the bar, through the restaurant, a porch area and then you find the room. The room itself was gloom but did look like it had been refurbished in the past few years. The cleanliness was appalling, the ceiling light was full of dead flies and other bugs. The wall under the tea and coffee station was stained with tea and coffee. The surfaces were covered in dust, as were the table legs. The shower in the bathroom had dirt on the shower screen and had not been cleaned in a while. The glasses in the bathroom still had water in them from the previous guests. I got the impression that the staff forgot they were there for the benefit of paying guests and not themselves. The Management need to provide training and ensure al of the staff are presentable. Breakfast the following morning was OK except the staff shouting across the dining room to each other. I went to check out and was asked if we enjoyed our stay and I had nothing to pay. I asked if he was sure as I knew I had a balance to pay as we were not asked for this on arrival. He then check and said 'oh yes you do'. If I had not mentioned this how was the hotel going to obtain the payment. I then passed on my comments regarding the housekeeping and lack of cleanliness, who knows if the comments will be addressed. Going by the previous reviews it would seem unlikely. I asked how I can provide feedback and was given a card with an e-mail address to send my feedback and this would be sent onto the General Manager. I would encourage anyone looking to stay in this hotel to find somewhere else, I know I would never return here.

The hotel is tired to say the least with creaking floor boards both in public areas and the bedrooms. The bathroom taps had not been cleaned this year would be my guess. The beds had springs popping through when sleeping . The room was old and tired to say the least. The barman when asked to put the tv on told me it had not worked in decades. Strange as the red light was on the TV , so either it does not work or he could not be bothered, seems strange if a TV was broke the power would be left on . No taxi availability which in itself is acceptable however a month before I arrived I asked the hotel to arrange a taxi and I also asked if they had an electric car charger - I am still waiting on the reply . I asked to see the manger in the morning , the only person on covering the front desk was the food/ beverage manager, he assured me he would take this up with the hotel manager and I would get a phone call or email . Again still waiting on either.