Hawthorn Extended Stay by Wyndham Green Bay

The hotel charged me for 2 hotel rooms, due to being booked in a block of rooms for a wedding and didn't tell me I even had 2 rooms. Thankfully they did drop the 2nd charge after I called 3x and talked to the manager. The room wasn't clean despite the "cutesy note" they left on the counter. They clearly hadn't vaccumed because there was obvious crushed crackers on the floor. the outside smelled like garbage really badly.

Nice quiet stay I will visit again.

The first room I was locked out I believe it was 1223 or 1221 which ever is just the queen and couch don’t book there the handle does not work and you’ll be locked out until maintenance comes off site to come on site to fix it if the front desk can’t accommodate. Also, the dirt in the room led to me being bitten by small bugs they switched the rooms and the other room was much better but the first night was spent in the other room. They only refunded half due to us booking through the *******. It was frustrating but I’ll say don’t rush like we did. Check the room. Then if it ain’t right have them switch you. They will upgrade you. The customer service although that one room was bad the customer service was great! I would go back just will do my due diligence and check the room.also it was blood spot on my comforter.

Nice stay

The main office was the only building on the property that was clean and they did serve a decent breakfast. The suites are in need of some serious maintenance inside and out! Upon entering our room we were hit with a very bad smell. I had to go to the office and ask for toilet paper! The room was spacious but very outdated. There were stains on the walls and bedding, items left in the refrigerator and the toilet was not secure to the floor! Thousands of cigarette butts littered the entire property, so disgusting! I would not recommend staying there!

Our room smelled of cat urine and mold. We left and are working with ******* and management for a refund.