Chalet du Lys Hotel & SPA

Really nice stay. Hotel located in a small town. Good size rooms and comfy beds. Great value for half board basis with breakfast and good dinner at 4 star hotel. Staff were very friendly and helpful. Free access to a spacious spa area is added bonus. It was not over crowded. I would very much recommend it. Very close to the ski lifts too. Thank You.

Abbiamo alloggiato in uno dei lodge da cui si accede alla hall, al ristorante e al centro benessere passando da un corridoio gelido. In generale struttura e servizi non da 4 stelle, a differenza del prezzo; pulizia sufficiente. Abbiamo fatto la mezza pensione: colazione ottima ma la cena, ed in particolare i primi, di bassa qualità e dozzinali senza alcun richiamo ai prodotti autoctoni. Un plauso invece ai dolci e alla gentilezza e professionalità del personale di sala. Infine un inconveniente non di poco conto, ossia di ritorno dalle piste da sci alle 15,00 la camera non era stata ancora rassettata. In conclusione, abbastanza deludente!

I had a really good feeling about this hotel and its management before we arrived and it certainly didn't disappoint! The husband (Giorgio) and wife (Janine) owners are super friendly and set the tone for the whole team. Every member of staff made our family group of 8 feel welcome and tried so hard across the board. The 'Gordon's Pub' under the same roof/ownership is a bit special! You can watch sport on the big screen, have your half board meal there instead of the formal Dinning Room should you wish, and even join in with the locals on 'Karaoke Night' (hilarious!). We also used the excellent spa facilities every night. Simply a brilliant relaxed place to stay. Oh yes, and it happens to be located in the best location within the Monterosa Ski Area (top of the middle valley). Highly highly recommend! :)

This was such an amazing hotel! We went as a family of 4 in February half term as we were looking for a quiet resort. The pool is more like a big bath which is great after a day skiing with the pool being about 40 degrees Celsius on the first night. We stayed in a 4 room suite (Castore) which was a great room, spacious, the was lots of beams in the mezzanine level which definitely got in the way a few times but it added character! The beds are quite firm but the hotel resolved this issue with mattress toppers. The hotel is truly ski in/ski out accommodation. You can ski right to the boot room via a black run. The hotel also has very good facilities with a gym, spa, lounge, kids room and pool table. The restaurant was great. Breakfast had a wide choice of fresh fruit, honey, yoghurt, cereal, cake, pastries, toast and drinks. Dinner had 4 courses with buffet appetizers and was delicious and reasonably quick service in a full restaurant every night. Our waiter for the week Marco was lovely and great with wine recommendations! Gordons Pub is attached and has a good atmosphere with snacks and music every night! This hotel fully deserves the 4 stars!

We have just left the hotel after staying via Crystal Ski for Feb Half Term week as a group of two families with four kids aged 9-11. First of all location: Chalet Du Lys is probably the best located hotel Stafal, which if you want the best ski access to the wonderful Monterosa ski area, is the best town to stay in. In the mornings there is a short walk to the gondola or cable car for accessing either side of the valley and at the end of the day, intermediates and up can ski almost to the ski room door. The hotel itself is well kept and modern enough. The spa facilities and outdoor pool are very welcome additions which we used every day. The children are only allowed in the outdoor pool and not the spa, but they did enjoy it very much. It was generally a good temperature and they probably spent half an hour a day in it! Our family of four had a suite room, which meant a bedroom with twin beds and a king size sofa bed in the lounge area. There was also a huge balcony. With all the beds made up the room perhaps could have been more spacious but it wasn’t a big issue as we were rarely in there. Some extra storage besides the one large wardrobe for all the ski clothing in the room would have been welcome but again not a big concern. The hotel was very quiet at night with no noise from other rooms or local bars etc. Finally, the best this about the hotel for us was the breakfast and dinner service. The food was fantastic with a huge range of options all wonderfully cooked and our waiter for the week, Marco, was simply amazing. The best we have experienced over many holidays. A note on Gressoney for skiing - don’t be put off by all the reds on the piste map, if you can confidently snow plough turn you will be able to get around a large part of the mountain. The runs at bettaforca are particularly suitable to start on. By the end of the week our kids were getting down the black runs and due to no lift queues (despite it being half term) we were clocking up some serious mileage on the skis, around 50-60km a day (not including lifts) We look forward to returning to Chalet Du Lys in the future!

It was our first time to Gressoney Staffal and we loved it and are sure to return, the food and spa offerings at this hotel are excellent and the owner is extremely helpful. He even gave us a lift down to the next resort so I could visit the pharmacy after already ringing ahead to double check that I could get the antibiotics I needed over the counter. That was above and beyond what I would expect as customer service and I am extremely grateful.