Qala Hotels & Resorts

When we arrived no body was on the front desk, we asked for somebody at the administration office after 15 mints and nobody say hello or good morning, in someway they didn’t like we asked for our reserved rooms. At the night, we asked for printing service because the next day we were traveling to a mine company near this city. I reached Domingo, the front desk person, he said during all the calls that the documents will be printed at the morning and he asked us not be worried about that. Next day, nobody at the at the front desk again, no printed documents, they called Domingo and he said he forgot it. I asked for the claim book and as an extra note, all the hotel smells terrible due the burning plants at the neighborhood

Un lugar muy acogedor, lindo y con distracciones para los pequeños. La atención muy buena. En cuanto a la comida, estuvo muy rica pero no hay mucha variedad. En general, es un hotel súper tranquilo, excelente atención y acogedor.

Espacio rústico, ventanas con luz cenital, techos de bambú, piscina, restaurante, estacionamiento, agradable el lugar!! Lo recomiendo en pareja o familia. La comida estuvo buena y el desayuno americano también, el lugar es fácil de llegar se entra por una intersección a la panamericana