Gstaad Palace

I started coming to Gstaad Palace 30 years ago, and have revisited this one-of- a-kind summer and ski resort hotel whenever the opportunity presented itself. It’s definitely one of the top 3 Happy Places for me in the world. Looking out the window from my room - the feeling that resonates is “the hills are alive …” The talented owner Andrea Scherz comes from a lineage of Swiss hoteliers who have safeguarded and improved on their patrimony. He takes great pride and passion in creating unique experiences for all his guests. On this visit, I discovered recent soft refurbishments in the public areas and bedrooms that have enhanced the comfort & warmth, without losing the soul and atmosphere of the place that both hotel guests and local residents so appreciate and enjoy. The innate service philosophy at the Palace prevails after all the years of care and dedication from father to son. The Concierge team is exemplary - special thanks to Julien who looked after us so well. I was very lucky with the fantastic end-of-season weather - blue skies and mid-20C’s the entire week. I would wholeheartedly recommend the Gstaad Palace and the destination with all the nearby villages to explore.

We are very ordinary tourists who decided to ‘drop in’ on the Palace for a coffee on a late summer morning. We had a 9 month old granddaughter and her parents with us. We were greeted by the most genuine, friendly staff (and I’m not a pushover) from the entrance through to the lobby bar, and everywhere we wandered in our curiosity to see the renovations and refurbishments that have been made. We were made to feel as welcome as any celebrity, and I was delighted by the pride taken by the staff concerning all aspects of the hotel. This is in direct contrast to some of the reviews I’ve read. I am not a celebrity, nor can I spend like one. However, I think people are too ready to assume that staff in grand hotels will be snooty and unfriendly. I have never found this to be the case, in hotels as diverse as the Goring in London, or the Imperial in Tokyo. Thank you, Gstaad Palace for a very happy experience.

Sono stata 5 giorni in questo palace incredibile, dove tutto è curato nei minimi particolari, dall’arrivo, ai ristoranti, i bar sia interni che esterni, lo SPA, le piscine, le camere. Tutti, dai Concierge, ai ragazzi in reception, ai maitre al ristorante ai camerieri, erano gentilissimi e hanno fatto di tutto per farmj sentire a casa. Servizio impeccabile! Nello SPA l’estetista era molto brava, mi ha fatto una pedicure perfetta. Poi le piscine sono una meraviglia, ce n’è per tutti i gusti: una interna aperta vs l’esterno e non riscaldata, una riscaldata con vari idromassaggi, e una olimpionica da 50 mt, con trampolini e basi per le partenze. Hanno una navetta per accompagnare in centro sempre disponibile. Il ristorante è molto buono, la colazione fantastica, molto salutare con succhi freschi e smoothies diversi ogni giorno. Anche nel bar esterno si mangia bene. Hanno 4 campi da tennis e tutti gli sport che uno voglia praticare (padel). Purtroppo ho dovuto accorciare il mio soggiorno per un’emergenza, e sono stati molto disponibili. Mi hanno anche spedito una trousse di make up che avevo dimenticato in camera. Che dire…un posto davvero unico! Spero di tornarci presto! Grazie di tutto!