Four Points Hotels in Gu'an

The house is quite big, the environment is quite good, and it is quite clean. Service is not good: parking is difficult, we are not allowed to park at the door, so we are asked to park in the underground garage. We circled the hotel twice, and it was a dead end to enter the underground. Who would have thought that it was an underground far away from the hotel, and we had to walk back to the hotel with luggage, **not**? There is no guide or manual in the room, no introduction or relevant information, the most bizarre, I called the customer service number, but no one answered it seven or eight times, and it is the only one among all the hotels I have stayed in. I clearly booked a deluxe double room, and the front desk told me that I would upgrade it to a deluxe double room for free. I took out the voucher and didn't say anything. I wanted a higher floor, but they said it was full, and there was only the bottom floor of this type of room. You are really good, so cruel! ! ! !