Insail Hotels (Guangzhou Taojin Metro Station, Zengjiahuan)

اسوأ تجرية سفر ، مكان الفندق سيء جداً ، المرافق قديمة ، البوفيه ساعتين ويقفل ، مش متعاونين والموظفين في الرسبشن اوصخ ماخلق الله ، ماراح اسكن فيه مرة ثانية ولو فيه اقل من نجمة عطيتهم . I stayed in this hotel for six days and deeply regretted it. If it weren’t for certain circumstances, I would have never stayed here. On the first day, they gave me a terrible room — very small, with no window, and it felt like a prison. After I complained, they moved me to another room that was slightly better, but the hotel overall is extremely bad, old, and rundown. The staff are the worst I have ever seen in any hotel: incompetent, unhelpful, and unpleasant (except for Lina, Shana, and Jack). The hotel provides no cooperation at all — even when parcels arrive, they do not assist me. Guests have to carry their own luggage and load it themselves into cars, as the staff refuse to help. The location is also bad. I strongly advise against staying here. I will never stay here again. It was one of the biggest mistakes of my life, especially because of the reception staff — they are truly terrible and should be replaced or properly retrained . 这家酒店我住了六天，非常后悔住在这里，如果不是因为特殊情况，我绝不会选择这里。 第一天我被安排在一间非常糟糕的房间，又小又没有窗户，就像监狱一样。后来我要求换房间，他们才把我换到另一间稍微好一点的房间，但整个酒店依然非常差，破旧不堪。 工作人员是我见过最差的酒店员工，所有人都无能、态度恶劣、不愿意配合我（除了莉娜、莎娜、杰克）。除此之外，酒店完全不配合客人，快递送到酒店也不帮忙。 行李要自己搬运，自己放到车上，他们根本不会帮忙。酒店的位置也很差，强烈警告不要选择这家酒店。 我绝不会再住在这里，这是一辈子做过的最大错误之一，尤其是前台的员工，非常糟糕，必须被替换或重新培训。