Hampton by Hilton Hotels in Guilin

First and foremost, I'd like to commend the housekeeping service. The lady on our floor was exceptionally friendly and always smiling. The front desk staff were also very friendly. However, I strongly suspect the hotel's restaurant is outsourced. The food quality is on par with a budget hotel – it's, without a doubt, the worst I've experienced among the dozens of Hilton-branded hotels I've stayed in. Even the paper napkins were of extremely poor quality. It makes one wonder if Hampton Inn's standard napkins are being withheld to save costs? Among the very few dishes offered, the only meat options were low-quality imitation bacon, processed sausage and beef meatballs, both full of artificial flavors and starch. The restaurant service was also terrible. There was a short-haired woman, who appeared to be a manager, whose attitude was quite rude and overbearing.

Facilities: Complete, the quality of the utensils is good, and the room is quite spacious. Hygiene: Cleaned quite cleanly, no stains, water stains, no odor. Service: Xiao Zhang at the front desk and the colleagues who took over were very meticulous, thoughtful and patient. The breakfast was rich in variety, and the freshly ground coffee and freshly cooked rice noodles were very good. Environment: There are restaurants and specialty gift shops outside the door. I ate in two of them. The taste is good and the price-performance ratio is high!