Guilin Tree Hotel

The room smelled really bad like tobacco. They not only allow people to smoke in the rooms, they also encourage them to do so by leaving ashtrays in the rooms, what is unthinkable in any European hotel. It smelled so much that not even opening the small window helped. Turning the aircon on is even worse because the machine itself smells like tobacco. Also, the shower was really dirty and the bathroom had rests of the previous user. The staff at reception don’t speak English nor any other language other than Mandarin. Customer service was subpar. Don’t even think about doing the laundry there. The room where the machine is located is an extremely dirty place with random trash around the machine. They don’t clean on the common areas, just the rooms.