Lumbinis Grand Hotel

Hello All, I had one of the worst experience in this restaurant as compared to the restaurants I had been before. To start with- 1. Order was delayed by 1Hr. 2. Waiter did not even bother to serve the ordered food. 3. Worst ever Biryani that I ate spending 750/- that did not even fill stomach of three. 4. Chicken drumstick costing 360/- had 8 pieces covered with capsicum and wet Onion used to fill the plate. 5. Biryani’s Curry and Curd had flavors of Turmeric that did not taste good. 6. My dad ordered Veg Biryani costing 240/- that had no proper taste and no curry to compensate the same. Overall I feel that I wasted my 1500/- on my Anniversary. Think before you choose..

I am regular customer of Lumbini grand I visit here twice every year. Room service and reception persons are very polite. Excellent 5 star rating.i give them 5 start for all services........ And its rates are very cheap but ambience of room is like 5 star hotel

Good: I stayed with spouse for one night on 10/11/2022. Booked the room on email. Stayed in club classroom, on direct payment by credit card basis. No advance payment was demanded (1) Booking- response like enquiry, reply email, clarifications- were excellent and fast.(2) Rooms- club class room- satisfactory. What was missing: (minor slips) like no extra towel, though double occupancy, In room Tea making facility- poor kettle, poor consumables etc. bath mat in bath room, floor cleaning towel in bath room, handtowel, (3) Room Cleanliness: Acceptable (not so fresh feeling) (4) Food (breakfast) : Complimentary, excellent south Indian food (5) Staff : Vey courteous, prompt service (6) Reception: while check in - poor lady receptionist, confused, allotted wrong room, in spite advance booking. However while checking out Counter staff was Mr.Channbasaveswara- excellent, efficient handling of check out, polite. (7) Parking: on road with security present all night (8) location: excellent city centere (9) overall cleanliness: though ok, needs improvement and replacement of few furniture and furnishings, lobby area poorly lit, not impressive. (10) Overall- Acceptable, not Wow!! Regards DA Biradar