Embassy Suites by Hilton Gulf Shores Beach Resort

Best Embassy Suites we have ever stayed at. Every member of their staff delivered outstanding customer service. Charles at the front desk, Lauri and Sandra in the restaurant, our female bartender, housekeeping, Mariana at the pool bar, and Tommy who made the perfect omelette - you are all part of the reason for the rating. The pool and view were awesome- we felt like we were in south beach. Thank you all so much!

Perfect hotel- reception staff, ambience +decor, amenities, everything. It’s brand new so there’s that. But whoever designed the interior knows what they are doing. I had a balcony and a little sitting room. Nice kitchen amenities-sink, dining table and center table with these cute fancy chairs and TV. It was GORGEOUS!!! I had a view of the beach from the side of the building. The room is separated from the sitting room by a sliding wooden door, the type you find in tropical resorts. The beds were great. Breakfast was definitely a highlight. No extra payment and definitely not the cheap toast and sausage stuff we are now forced to call breakfast. Got a made-to-order omelet. Nice cute tropical resort wardrobe. So many outlets the owner knows today’s traveler definitely has ten things to charge. Nuff said. As for the beach???? Amazing. An expansive beach with space for a lot of people but then the beach is not crowded. You get a free umbrella and two beach chairs by staying at the hotel. Two free drinks per adult at happy hour. Nice outdoor space in front of the hotel to eat at any time of the day with a beautiful open view of the ocean and ocean breeze plus music. I am returning. Thanks to the very cheerful Gen at the reception for making me feel welcome. Walkable space around. Bikes you can rent from the hotel. Did not have the time to rent one because I opted to do the walking. Just a precious experience. I needed it. Will return.

Very nice hotel, brand new, complementary umbrella and chair beach set daily is a big plus. Breakfast staff extra friendly. Valet parking staff went above and beyond, they were welcoming and helpful to all entering and exiting the building. Syd on night shift was my favorite!

Sid with valet service was very courteous and helpful. Great staff. Prompt service. Beautiful facility very convenient to the beach. Walking distance to restaurants and souvenir shops

My family and I arrived on their grand opening day and everything has been perfect. The place is so beautiful and well kept. The house keeping, front desk, and valet staff are always willing to be incredibly helpful and are very polite. They go out of their way to provide help when needed. The restaurant and bar staff are a delight as well. They make sure that the place is always clean and are constantly picking up dirty dishes, so the place is always kept clean. Overall, this place is a great place to stay. The rooms are gorgeous and comfortable and all of the staff is incredibly welcoming. You also CANNOT beat the gorgeous beach view!

The staff are very helpful with any all questions we had. The views are stunning and the food is amazing! This is definitely our new favorite place to stay!