Hotel Sai Kripa Inn, Guwahati

The stay was quite good. But the food provided was not good. It was packed very early, so at the delivery time, it degraded its original taste.

Okey

location is good. they didnt have any in house restaurant and their cloud kitchen didnt even take orders for tea/ coffee after we checked in saying that some food items are also to be ordered ***** and the waiting time would be pretty long also. The split AC was leaking hell lot of water and after i intimated the same to their manager he sent a guy with a hand towel which was laid below the AC for soaking the water. all we asked for was some big towel to soak the water but the housekeeping guy started giving his weird logic why a big towel wont even help in soaking the water. It was really really a bad experience staying with them. But when i contacted the lady owner of the property then we were offered with another room however when we asked for the same to the hotel manager before complaining to the owner ,he denied it.

The hotel was supposed to be clean, but it was dirty and the washroom did not have any toiletries also, they denied us extra glasses or plates to have food in also

We checked in and carried our luggage to the room which was in second floor all by ourselves. The hotel employees did not open the room for us as according to them at the time of check in there were less no. Of employees present in the hotel so they gave the room key to us. No assistance was provided to us. When we tried to open the door lock we found that the door lock was pure damaged, we were tried to open the door meanwhile the key slightly broked, when informed to the manager she asked us to pay for the damages. She kept on threatening us by calling again and again, spoiled our peace and charged extra money of rs, 500 and the ac was not working we checked out early at 7 pm on 25th june 2022. It was so hot and the room was stinking, worst behaviour of employees, i won't recommend people to book this hotel.

Hotel was good. Room service was average