أفضل فنادق مراكش مع نادي رياضي

I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

الإفطار غني، والخبز لذيذ، وهناك كعك البيض، والغرفة كبيرة ونظيفة، وقريبة نسبيًا من المكان الخلاب، ولا تتوفر مياه الشرب، وعدد قليل جدًا من المقابس، وقد تم تحويل السرير الكبير إلى غرفة قياسية بالنسبة لي، لكن المدير لم يهتم، لكنه لا يزال يخدعني

The location is perfect, quite close to all the attractions. The hotel is a little old, shower and bath are tired. Shower gel and shampoo are very basic, sometimes no shampoo were provided. Breakfast is ok, but quite unpredictable - everyday there was lacking something new. Overall - nice value for money, but not really meets expectations from Novotel.