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My husband and our son stayed here cause we always have a great stay at hoilday inn all over. I will start with the bad. First off, when we booked this hotel, it stated the breakfast is included while getting checked In. I saw a sign saying that you have to pay for breakfast and it's 9 dollars a plate. 😡so I asked the guy that was checking us in. Why do we have to pay 9 dollars for breakfast he said it's not in my reservation. That was false,. So he said we have to call ihg to inform them of this and I said NO you call cause this is your hotel not mine. Anyways I have never stayed at a hoilday Inn IHG and had to pay for breakfast (NEVER)..The good news is we slept good.. room was clean.

I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in. However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours. Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it. Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit. Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.

One room Rm#511 did have TV service.  Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host.  If I ever come there again, I desire to see him.