مستخدم نزيل
7 مايو 2025
In terms of the food, we'd echo the previous reviews, the buffet meals were remarkable in the sheer extent of tastes catered for and at a high standard. Likewise the restaurant staff couldn't be more welcoming and hard working, like every other Sri Lankan we met, except one.... The 'Front of House' middle manager who 'welcomed us' was disinterested and clearly felt the task was below him as he rattled off the standard stuff about meals etc, none of which we understood. It seems pointless to us that you employ so many hardworking youngsters to run the bar and restaurant but keep on the older generation who take their jobs for granted and spoil the first few minutes of what will, eventually, be a memorable visit. This might sound like a one off rant, but the same thing happened to us in two other hotels, one a Cinnamon and one a high-end establishment. I think it time Sri-Lankan hotel high-ups took a long hard look at their jaded middle-mangers and put the bright youngsters up-front instead. I'm glad to say that the end of the stay was much better than the start. The location is great for the local sights. As has been said the rooms are a bit tired and perhaps a bit gloomy with small windows, but then again, you don't spend much time in the room, so why worry. All in all, a good value stop.
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