Econo Lodge Hagerstown I-81

Booking through ******* got us put in the worst wing of this property where the rooms reek of cigarettes and **** even though it’s a non-smoking facility. We declined that room and were “upgraded” to another room up the hallway. That room’s TV didn’t work and the bathroom was flooded when we walked in. The host then “upgraded” us to another room that sufficed. Paid $10 for a box of detergent and one wash/dry. Dryer never did dry clothes and had to have housekeeping finish drying our clothes the next morning. Overall, these hotels, which seem to be bought up foreigners, are predominantly rude to guests and really only care about money and not caring about customers.

Do not stay here Got kicked off the property while waiting for booking. Then they refused to refund the money. Go elsewhere

When we opened the door to our room there was an other couple naked in the bed. They screamed at us to get out. The manager gave us the next room. The couple in the first room kept us up most of the night with what seemed to be a party. On top of all this the manager changed us $10 more for what he called “a room upgrade”. We were extremely tired from driving more than 8 hours. Just a total disaster for us

Horrible experience The room looks ok but it was nasty odor to smoke I told the front desk about it and she just say I can’t give you refund or offer me another room

Not too bad if you don’t mind roaches The whole place stunk really, there was a roach on our fridge

Horrible I requested a roam on the first floor upon my arrival they did not have a room available. So I had to switch the type of room to be on the first floor. I arrived at the room open the door to see roaches scurrying at the door. I requested extra pillows because they were only two in the room they would only give us one extra pillow. The parking lot was disgusting trash everywhere. This was a horrible experience.