مراجعاتInntel Hotels Den Haag Marina Beach

رد من مكان الإقامة: Dear guest,Thank you for sharing your review.We’re sorry to hear that your experience did not fully meet expectations. Please allow us to clarify a few points. Our hotel does not have its own parking facilities, but we do have a partnership with Q-Park. Guests can benefit from a reduced rate when booking a parking spot in advance via our website. We hope this information will be helpful for any future stays.Every room is equipped with coffee and tea facilities. In some rooms, this comes in the form of a coffee machine, while in others it is provided with coffee sachets. If you would prefer a room with a coffee machine for a future visit, we recommend booking through our reservations team, who can inform you about which room types include this amenity.Should you have any special requests during your stay, our reception team is always happy to assist and ensure your experience is as comfortable as possible.We hope to have the pleasure of welcoming you again in the future.Kind regards,Robin - Guest Relations

رد من مكان الإقامة: Dear Duygu,Thank you for sharing your review with us. We're happy to hear that you enjoyed the ambiance and facilities of our hotel.However, we are genuinely sorry to hear that the service did not fully meet your expectations. Our team strives to provide every guest with a comfortable and seamless experience, and it is disappointing to learn that this was not fully the case during your stay. We sincerely apologize for the inconvenience caused by the issue with the toilet paper. Please rest assured that we take your feedback seriously, and we will use it to improve our service moving forward. We hope to welcome you back again in the future!Kind regards,Robin - Guest Relations

رد من مكان الإقامة: Beste Gast,Bedankt voor uw geweldige review! Wat fijn om te horen dat u genoten heeft van onze wellness, vooral tijdens de koude dagen. We hopen u snel weer te mogen verwelkomen voor een ander ontspannen verblijf!Met vriendelijke groet,Robin - Guest Relations

رد من مكان الإقامة: Beste Ingemar,Hartelijk dank voor uw mooie review! Wat fijn om te horen dat u heeft genoten van het zwembad, het uitzicht en onze service. We vinden het geweldig dat wij hebben mogen bijdragen aan een mooie verjaardag.Wij hopen u in de toekomst opnieuw te mogen verwelkomen!Met vriendelijke groet,Robin - Guest Relations

رد من مكان الإقامة: Dear Guest,We regret to read you were not completely satisfied with the parking facilities around the hotel. Please let us know next time if you need some advice and our friendly staff will be more than happy to help you explain the possibilities to park your car. We offer a much more affordable rate for parking near the hotel. For the next time, you can park in the nearby Q-park Strandweg.The address is: Strandweg 3 2586 JK Den Haag. Book your parking ticket at our website at a reduced rate for a guaranteed parking space.We hope to get a chance to welcome you back again in the future.With kind regards, Sophie - Guest Relations

رد من مكان الإقامة: Dear Huliang,Thank you for your review. We are so glad to hear that you enjoyed your stay in Inntel Hotels Den Haag Marina Beach. Our hotel aims to provide a truly unique experience for every guest.We are looking forward to welcome you back again soon.With kind regards, Sophie - Guest Relations