Xenios Anastasia Resort & Spa

I DON'T recommend this hotel. We came 3 families at this hotel and our money from all 3 families were stollen from rooms and from safe boxes. The hotel didn't do anything, we went to the police section and wrote statemnts and that was all. THE HOTEL SAID THAT THE POLICE HAS TO DO THE INVESTIGATION. On hall are 2 cameras, and they told that they DON'T work. The hotel îs very indiferent!!!

Room was not very clean, two small shampoos left every day for 4 people, it was a bad smell from the bathroom and the very old AC was leaking water eventhough we did not use it. All inclusive was not at the level it should be in 5 star hotel. Pool area not clean. It was never cleaned for 1 week while we were there. Some of the staff were not nice, they were not friendly at all. Food was so so, not very many options to choose. Beach was not very clean. The good things about this resort is location right at seashore and the seawater was amazing.

Is taking me awhile to get round to writing this as I was so disappointed visited with my family for a special occasion in September actually ended up feeling quite sorry for the staff as the truth is this is not a five star hotel. The manager told us after we made several comments and complaints that they had been telling the holiday companies for several months that they were no longer rated as five star, we were greeted with mould in our rooms which were tired and smelt of cigarettes smoke. if you book a partial Mountain View, the likelihood is that you will end up in one of the subterranean apartments with a view of a brick wall damp and cold inside. The food was very average I’m afraid to say not hot not taste more like school dinners the staff in the restaurant were not attentive at all except for the head chef who after we spoke to him was very helpful. Tried to make the best of a bad environment, sadly, disappointed . The beach was dirty which I appreciate is difficult as you would almost have to clean it every day due to the power of the sea however we saw the same rubbish on the beach every single day in the same place and moved drinks are served in plastic cups disposable which we were told that they pay an extra tax to be able to use rather than reusable, certainly couldn’t call this sustainable hotel. The olive Grove by the beach was the best part in my opinion. It was lovely to sit underneath an olive tree rather than an umbrella and look out to the sea. The view is amazing.

This holiday was a treat for my husband and myself we’ve never been to Greece and just needed some sun and warmth. The holiday was all inclusive and although it was end of season and the hotel was closing down for the winter and we didn’t have all the options of when the season is in full swing, we had a calming and relaxing quiet time here. Which was 100% bliss. The hotel was lovely, very clean and presentable, the staff were so helpful, welcoming and warm. The food was delicious, we will love to come back again next year. Although we were the very last to be here in the season we found it to be paradise. Olive trees, Pomegranate tree, banana tree and some other fruits just lovely to see it all. Please, please, please don’t take in all you read in reviews, unfortunately I read some reviews that made me nervous about coming here, don’t listen to them. It’s your holiday and it’s what you make of it. People moan about food etc but you go to another country to take in culture and all it offers and to be honest there is always something on offer even for fussy eaters. The Anastasia is definitely worth a visit.

This hotel is not a 5* hotel in the slightest. I wish I read the reviews more before I booked this hotel. Decore is old and tired. The mini fridge was empty in the room and our safe didn’t work. Bathroom was old and Shower was leaking all over the floor. Nothing anbout this room and Hotel said 5* I was shocked and feel catfished! Asked for a room with a view and was given the view of bushes which they called mountains!! The food was terrible! I could not believe it when I saw it on that first evening it was very disappointing. Not much option at all and very basic. The hotel is in the middle of nowhere so if you enjoy after dinner drinks in a bar somewhere you will be disappointed. No bar or shops for miles and too dark to leave at night to go anywhere. Every night I was in bed by 10pm, very sad! I will say that a couple of the staff are so so lovely. Very friendly and helpful. Shout out to Nika ( not sure if spelling) but he went above and beyond for us when we asked anything and when he was serving. He definitely needs a pay rise!! Some if the other staff were miserable and looked like they didn’t want to be there! Please believe the reviews!! I’d definitely say book another hotel. I for one will not be coming back here

We went to celebrate special anniversaries with friends, chose a 5 star for more luxury , but this hotel was struggling to even get 3 stars , so much false information on their webpage, and most holiday operators had this hotel at 5 to No tea making facilities, bathrooms mouldy , shower leaked all over floor as no seals , this was alot of rooms to , our sink was dripping constantly had to have a new part , ( took 2 days ) hotel randomly chose to close bars , when it suited , plastic glasses in restaurant , food was the same most days , shop was empty , even though guests there till October , management, really did not want to know , staff work hard , and pool area nice , no snacks on all inclusive apart from half a sandwich, or a slice of cake , no children's buffet in restaurant , didn't see any animation teams around pool or anywhere , every thing falsely advertised , I would not recommend this hotel , even at a 3 star , it is remote and no bars , restaurants to visit nearby , no shuttle bus , so taxis only options