FLC Halong Bay Golf Club & Luxury Resort ★★★★★

"The rooms are good and large enough to enjoy. However, it would be better if service was prepared more carefully"

Candy Hotel ★★

"جيد. جيد."

Paddington Hotel Halong Bayview ★★★★★

"It's appalling that this is a five-star hotel. While the building itself may be impressive, the service—the lack of consideration for ensuring guests feel safe and comfortable—made for a very disappointing stay. The details are as follows: 1. The reception staff's attitude was condescending. The explanation regarding the deposit was delivered too quickly and with a Vietnamese accent, making it difficult to understand. When I said I couldn't hear, the staff member looked troubled and prompted my Vietnamese companion to explain in Vietnamese. Even though I was the one who made the reservation and paid the deposit, the hotel staff's attitude, even when the hotel wasn't busy, made me feel like they were annoyed by the explanation and procedures and just wanted to get it over with quickly. 2. A design flaw in the bathroom. The bathroom had a bathtub, but the partition separating it from the sink and toilet area was only a 1-meter wide glass panel; there was no shower curtain. When I showered, water that fell outside the bathtub flowed into the sink and toilet area, flooding the entire bathroom floor. Walking on it was unpleasant, and I had to wipe my feet every time I went to the toilet. Even worse, the wet floor was slippery, and I couldn't help but feel I was in danger of falling. When I went to reception and explained the situation, they said, "Other guests have also pointed this out, but that's just how it is." I was more than disappointed; I was appalled by their response, which seemed to say, "Other guests are putting up with it, so you should too." 3. Restaurant Staff Service The breakfast restaurant was crowded. While that's understandable, the staff didn't guide guests to their seats as smoothly as possible; in fact, some staff members even blocked guests' paths. There was no conversation or eye contact when clearing plates, and the moment I stood up, my half-finished coffee was taken away. I didn't even have the energy to prepare another cup of coffee, and I returned to my room feeling unsatisfied."

Harmony HaLong Hotel ★★★

"طاقم عمل ممتاز وموقع جيد"

River Way Hotel Ha Long ★★★★

"الغرفة نظيفة ومرتبة والخدمة طيبة ويتم تقديم المكتب الأمامي رحابة صدر خدمة ظريفة صاحبة العيون الساحرة حيث ساعدتنا في حجز سيارة أجرة إلى هانوي للنزول في الفندق لتأخذنا في الاعتبار مما سهل علينا رحلتنا واجابتنا على جميع الاستفسارات بكل حرص وصراحة شكرا لها."

Helen Halong Hotel ★★★★

Mimosa Halong Hotel ★★★

"كنت خائفا من زيارة فيتنام لأول مرة ، لكن صاحبة المحل ساعدتني كثيرا. يقع بالقرب من موقع ماريوت سان سان لونغ باي. لذا أوصي بشكل خاص لأولئك الذين يشاركون في الماراثون. هناك العديد من المقاهي والمطاعم القريبة."

Royal Hotel Halong - Hon Gai ★★

"خدمة العملاء رهيبة! الموظفين ليست ودية أو مفيدة. لم أتمكن من حجز النقل من الفندق. فندق كبير ولكن كان فارغا كما قالوا سيكون لديهم مؤتمر كبير قادم. هذا كل ما يهتمون به. لا ينصح و يغادر مبكراً 3 أيام (ما زالوا يدفعون رسوماً!) "

Golden Sea Hotel ★★★★

"If ya looking for a beautiful view, this is a perfect hotel to stay. Remember to go for the ocean view rooms. U will wake up everyday to the beauty of Halong bay. The hotel have 24 hours counter service and the receptionists are very helpful. I loved my stay at this hotel."