Best Ha Long Hotels

"This hotel is very new, modern and clean. The room is very spacious and comes with a balcony with an amazing view of the bay. The atmosphere at the roof top bar on the 25th floor is amazing. The staff are polite and friendly. Jenny, in particular, is proactive and attentive. She saw us discussing at the lobby and came over to offer help and advice. She booked us a cab and gave instruction to the driver since we can't speak Vietnamese. She even asked us to WhatsApp her if we need any further assistance when we're touring outside. I highly recommend this hotel to anyone coming to Halong"

"The room is very new, the view is very good, the triple room is just right for us. The bedding is comfortable, and the most important thing is that the dishes provided are delicious, especially the brunch and dinner buffet, which are much better than the buffet provided by many five-star hotels in China. The only bad experience was that there were many people who boarded the island and went to the beach after the rainstorm that day, and still didn’t tell us to pull us to the pier and waited for a long time."

"I went on the cruise with my two sons, and we had a fantastic time. This was definitely the highlight of our entire Vietnam trip! The views were like heaven on earth, and being surrounded by karst islands from the ship felt truly magical. Our room was spacious, and we made full use of the jacuzzi and balcony, soaking in the stunning scenery. While there were only a few activities, they were perfect for someone like me in my 60s or for those who prefer a more relaxing cruise experience. We still got to enjoy a bamboo boat ride, explore the Dark and Bright Cave, take part in a cooking class, fishing village tour, and try squid fishing The food was excellent, and the staff were enthusiastic and friendly. Thank you for making our Vietnam trip so memorable!"

"The view from the room was amazing, and check-in was earlier than 14:00, but we were able to move it up to 12:00, which was great. There is a cafe on the first floor, where you can get ice cream and other things that are perfect for when it's hot. Check-out was also changed from 11:00 to 12:00, which was great. Motorbikes can be rented cheaply, and since it's not as crowded as Hanoi, even Japanese people can drive. But you do so at your own risk."

"The crews on board are fantastic, friendly and caring. The cruise is new and cozy. Food are nicely prepared and sumptuous. According to the crew manager Bruce, we have to board a smaller boat for 45mins to head to the cruise due to their territories issue. However, it does not affect our trip experience at all. The events arranged such as kayaking, squid fishing and bright cave are interesting and less crowded, my family had a great time during the trip."

"everything is perfect: luxurious train furniture, 3 meals food is not repetitive and delicious, the staff is extremely friendly and polite. Worth to experience once in my life on Ha Long Bay"

"The room was actually okay, but there was one issue that really frustrates me. I was traveling with three friends, and when we booked the room on Ctrip, it was configured with a king-size bed and two twin beds, which was exactly what we wanted. But after booking, we double-checked at the hotel, and it turned out they only had twin beds, not triple beds. We tried to book a new room, but they could only find it on a different floor, which was inconvenient. In the end, the three of us were squeezed into two beds, and we were charged an extra two or three hundred yuan for sharing a twin-bed room. What's frustrating is that I booked the room for three beds, but for that price, I only got twin beds, and only one room. Why is the room configuration on Ctrip different from the actual configuration at the hotel? I made a wrong reservation, overpaid, and my stay was compromised."

"The stay was wonderful, the place is clean and the location is close to services. I thank duty manager Trang here for the good reception and treatment."

"Unfortunately, we couldn't check in earlier; the room wasn't ready until shortly after 2 p.m. A very nice apartment, large and clean, with everything you need. The beach is unfortunately still empty and unserviced, but it's a great location if you want to start a cruise from here. The view of the sea and the city is just as beautiful as the rooftop bar that's part of the building."

"Mình đi du lịch cùng gia đình ở lại hai đêm. Phòng rộng rãi, giường thoải mái, vệ sinh tốt. Vị trí thuận tiện, chỉ vài phút là đến bãi biển Maria Bay, con nhỏ nhà mình cực kỳ thích. Chủ nhà cũng rất nhiệt tình khi hướng dẫn chỗ ăn uống gần khách sạn cho gia đình, tiết kiệm được thời gian"