Jays Ranch Hamden

Booked “Bed and Breakfast” pictures on booking showed a beautiful pool as well as listed pool under amenities. Upon arrival “my face said it all”. I was less than impressed and the pictures and reality were very different. We were told no refund that the pictures seen on the site were not suppose to be there and were given excuses that it was not a bed and breakfast as advertised. It was for traveling nurses. If you are looking for a cheap bed to crash then I suppose you can stay, but if you are looking for anything as described in the description or expect anything from the pictures be aware it will not be the same as the pictures when you arrive. It’s a scam the agreement with ******* is if you walk in the door which you will and be seen on the camera. That constitutes as checking in. Their policy states that if you “check in” for no reason at all will you ever get a refund. But the only way to see you have been scammed and the pictures are not what you booked is to enter the house and then the things you will see will Shock you. Rene will comment they are under renovations, she will cover the scam by saying this place is for traveling nurses. She will make every excuse in the book as to why the house is not as expected. She even blamed the IT department for uploading incorrect pictures. The house smells awful and is in unsafe conditions.

Not a great experience This "stay" was an overbooking from the site. Therefore, I never set foot in the facility!! The manager, Rene, did contact another hotel to get me lodging for the night, at $50 more than I had paid!! I sincerely doubt that I would ever return to this facility. I am hoping that my refund is processed by Experia (I did purchase the trip insurance, thank God!!).

Nice find for the price! The hostess Rene was very friendly and accommodating. The room was spacious and clean, with comfortable bed and linens. I was pleasantly surprised that I had my own toilet. It was nice to have access to the kitchen and living room.