The Well House Hamilton, Tapestry Collection by Hilton

Very clean and welcoming. Modern but honored the history of the building.

Birthday weekend Our original room had t been cleaned. The bed was slept in, trash in cans, dirty towels in the bathroom stuff in fridge. Lucky for us there was 1 other room because they didn't even have house cleaning to come get it together. Still not sure if we had to pay extra for the other room as it was bigger. Hopefully that doesn't happen to anyone else as the hotel was nice and we were happy with our choice until it just felt like they weren't going to fix this problem

Really enjoyed the room. The bed was comfortable, and amenities were pretty good. Service at the desk was good, but staffing could be better. I had to approach the desk for service a couple of times as towels could not be delivered to the room. This hotel should be able to assist guests for these slight oversights. The last day of my stay, my room was not serviced, and I needed to go to the desk for towels. This is unacceptable, and the staff should not have to apologize. I was told the cleaning crew readied rooms for new guests, and the second cleaner was out that day. The new guests as a priority is unacceptable to me. I paid completely for my room, and I should not be approaching the desk for towels. We also had two dirty glasses that were not replaced, and I did not feel like another trip downstairs. The young lady at the desk was kind, helpful, and apologetic, but the situation is unacceptable. I am not the maid I was paying for. Additionally, “pride” flags were on either side of the walkway as welcome. I don’t need a political statement at the hotel. Many people disagree, vehemently, with this tribute foisted upon them. I am one of those people. What people do outside of work is their own business. It is not my interest.

The meeting spaces are modern and super easy to use, and the staff was always on hand to help without being overbearing. Wi-Fi was fast, and I found plenty of quiet spots to take calls or get work done. The whole place has this calm, stylish vibe that makes you feel at ease, and the rooms are just beautiful—big windows, comfy beds, and everything set up to make work and rest both feel effortless. I’d absolutely stay here again.

Historic area of Hamilton. Loved the area. The update/remodel of this property is very nice. Our room was exactly what we would expect considering the cost.

Very clean! Great location. Staff are very friendly.