Homewood Suites by Hilton Hamilton

As Diamond members of Hilton, for many years, me and my husband have been guests at many Hilton properties.....from Hampton to Conrad. Although the customer service has been good, nothing compares to this Homewood Suites property. It began from the time we checked in and met Gerald Charmant, at the front desk. He was so welcoming, and made us feel at home after a long car ride. He explained all that the hotel had to offer.....breakfast, a Wednesday evening social hour, etc. We were also made familiar with the surrounding area. He also didn't forget to wish us a Happy Anniversary, that we were celebrating that day. A special shout out to Melissa Prayer, the Assistant Manager, who prepared a cup of hot chocolate for us. It was so appreciated for 2 tired Seniors. After we came back from dinner we found a beautiful fruit plate in our room full of pineapple and strawberries. This was arranged by Gerald and Melissa. I must mention that there was a beautiful hand made Anniversary card from the employees of the hotel. What a wonderful day. Don't hesitate to stay at this all suite hotel. Great breakfast, wonderful Wednesday social hour, indoor pool, great location and customer service that is second to none. We will return, soon!!!

Room was very clean with all the necessary items and appliances. Staff was some of the nicest we have encountered and it seemed very safe. Great parking.

Great place

Very pleasant stay. Clean and convenient.

Really enjoyed the room and how clean it was.

One of the best stays we had at this hotel.