سينتيدو فينيشيا

First time in Tunisia. To start with it's about an hour transfer just for info. The hotel is brilliant, clean friendly, can't compliment all the staff enough. They made the holiday so relaxing. The food was great. If you can't find something to eat amongst all the food then you must be really fussy. The entertainment team works hard all day, smiling and greeting you with great enthusiasm. (As do all the staff) The rooms are spacious and very clean. I did see comments about rooms needing updated but not in our eyes. We slept well every night. There are elevators to every floor but you can use the stairs to work off the food. You can book trips, we went on the catamaran which was chilled and the quad trek which was OK. Everyone raved about the Crazy train but we didn't get this time around We went for a relaxing holiday and got exactly that. Just a big thank you to all the staff. Sarah and Stuart

Stayed for a week in September and with some little misgivings had a very enjoyable holiday. The standout memory is the friendliness of the staff and that is pretty much all other them from the reception through to gardeners, all were smiling and greeted you with warmth. The hotel is a clean and tidy 4 star starting to show it age in some areas. The bathroom in the room was certainly in need of a little bit of a make over albeit it was clean with hot water at all times, it was tired. The room was clean and tidy again a little tired but acceptable. The safe in the room is free of charge, nice to see. Kettle and cups in the room but no tea of coffee, bring your own or grab some in restaurant. There were sun beds free all day but it still beats me that people were rushing down at 0600 with towels to secure a bed, what's wrong with these people. Great clean and well maintained pool and relaxation areas leading to a beach with again lots of sun-beds. Dining was overall a fine experience, the main self service restaurant was used for lunch and dinner and provided a good selection of hot and cold food. Breakfast was served in a smaller side restaurant and provided a limited selection of hot and cold food. I have to say not my best eating experience. Over and undercooked greasy omelettes made to order dependent on which chef was cooking. The hot buffet was overall a disappointing experience everything seemed cooked to death or tasteless. The limited salad was entirely acceptable as was the fruit selection. A couple of moans, Hotel tax I know one has to pay as I have visited Tunisia a few time before and always paid by card in local currency. This was not acceptable and they wanted cash if not Tunisian dinar, £sterling or euro. This being a closed currency unless you have secured some dinar on arrival at the airport you are stung and have to pay in cash at a very high rate of hotel exchange. Be aware. There is no bottled water included in the AI but water stations are provided throughout the hotel Bring a water container of you end up having to purchase and over priced hotel item. Would I visit again, yes but would be aware of the shortcomings.

The staff make this holiday, they are truly friendly, helpful and energetic. Food is as you would expect at an all inclusive & it’s only draw back is the time slot for dinner of an evening when you have to stick to your time & table. Outside area of the hotel, plenty of sun loungers, tables, parasol’s. Well maintained gardens/trees and paths. Pool bar is a favourite for a nice chilled drink watching the world go by. Crazy train excursion is an absolute must!!!!! Glad I was talked around into going, beat shopping trip in ages. Beach area lovely blue sea plenty of loungers, showers just off the beach along with a drinks bar and BBQ restaurant. Just watch out for the locals selling stuff, they are a bit annoying as in your face. Activities are endless during the day, aqua-aerobics, archery, darts, tennis…….. The catamaran excursion also a highlight seeing the coastline. My first time experience of Tunisia and not disappointed so it won’t be my last.

First time at the Phenica hotel. From the moment we arrived the staff were attentive, nothing was to much. We arrived mid morning and wasn't expecting to get straight into our room, but we did. The room was good, kettle, fridge, the tea and coffee wasn't in the room, as soon as we told reception it was there in less than 30 mins plus a carton of milk. Very clean room, bathroom a good size, could maybe do with an upgrade. Shower was always hot. Balcony a good size. Our housekeeping guy Chokri, was fantastic. The restraurants on site were very good a good choice to match even the fussiest eater. Afternoons at 14.30 there would snacks, cakes, ice-cream, waffles and crepes. The entertainment team have been the best in all resorts we have visited. During the day you could take part in any of the activities, no pressure. Archery is good and also bouille, never done them before but geat fun. If you can, go out on the crazy train. It is the most unforgettable experience with Spiderman for four hours. All members of staff are very friendly but the entertainment staff made our trip, with also the great shows they put on every night. We would fully recommended this resort. Our family in Switzerland are talking about visiting this lovely hotel next year.