Sheraton Grand Hangzhou Wetland Park Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort
No.13 of Cultural Hotels in Hangzhou
No. 1 International Tourism Complex, Xixi Paradise, Zijin'Gang Road, Xihu District, Hangzhou, Zhejiang, 310030, China
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Last booked 2 hrs ago
Highlights
Varied breakfast
Currency exchange
Most card payments accepted
Lots to do
Free parkingAmenities
Station drop-off service
Taxi booking service
Luggage storageFree
Currency exchange
Languages spoken at front desk
Station pick-up service
Bicycle rental
Executive lounge
All Amenities
Property Description
Sheraton Grand Hangzhou Wetland Park Resort, situated at the
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9.3/10
Very GoodStaff was very nice. Pool was well kept. Gym was clean.
All 2,501 Reviews
Surroundings
Metro: Dongyue
(1.0 km)
Metro: Wulian
(2.0 km)
Airport: Deqing Moganshan Airport
(32.6 km)
Airport: Hangzhou Xiaoshan International Airport
(37.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Glamping Twin Room
2 Double bed
45m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Childlike Family Twin Room
2 Double bed
45m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Glamping King Room
1 King bed
45m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Suite
1 King bed
95m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club Suite
1 King bed
95m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Guestroom - with View (2 beds) (Balcony)
2 Double bed
45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Guest House Suite
1 King bed
145m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
355m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Balcony Panoramic Queen Room
1 King bed
45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Double Room
1 King bed
45m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room (2 Beds)
2 Double bed
45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe King Room
1 King bed
45m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Childlike Family Suite
1 King bed and 1 Sofa bed
95m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Room (2 Beds)
2 Double bed
45m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Connecting Room - 4-Person Occupancy
1 King bed and 2 Double bed
90m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Ambassdor Suite
1 King bed
145m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Childlike Family Double Bed Room
1 King bed
45m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Glamping Suite
1 King bed
95m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.3/10
Very Good
2501 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.1
- Location9.5
- Service9.2
Average for similar properties in Hangzhou
Guest User
April 22, 2025
Great hotel in the wetland , with good amenities ; including hot spa and swimming pool. Had a club room on the 5 th floor with tea and light dinner served, food is averaged. Room is good sized and had good view. Can hear birds chipping through the day from the room , it’s so peaceful and serene. Out door breakfast was memorable, as we enjoy the beautiful nature, lake, birds chipping, koi and ducks swimming and wrangling around. Great hotel. Always remember the experience.
Mok
April 21, 2025
Very good service, especially concierge and room cleaning lady, Ms Chen Linguo. Their excellent services keep our family trip wonderful.
PuaLydia
March 29, 2025
Loved the tranquility. Tried their spa and it was awesome. Look for beautician XiaoXia, her skill was top notch!! There is a huge kids club where kids could spend hours there. Clean room.
JJ87
March 2, 2025
One of my favourite hotels in Hangzhou. Great location to visit Xixi Wetlands park. Stylish and quite rooms.
Guest User
May 4, 2025
Great hotel! I would have liked more water in the room. Drinkable water in China should be more easily accessible in a 5 star hotel. But we enjoyed breakfast, the surrounding area, the entertainment options on the tv, the cleanliness of the room, and the WiFi was good. I’d recommend it, just bring water with you.
Robert
March 14, 2025
The 1st floor rooms have really high ceilings. They also have a patio door that leads to the inner pond area, unless you are facing the front courtyard. The inner pond area is very nice and relaxing. The cafe lounge area is a bit on the pricey side, but very quiet and suitable for small meetings.
Overall, the hotel is quiet all day long. This is a big difference than some of the other hotels nearby that have too many nature sounds at night.
We opted not to have the hotel breakfast, but surprisingly there were a lot of restaurants nearby that delivered takeout to the hotel in 30 mins or less. The hotel doesn't use robots for room delivery, but there are convenient lockers in front of the hotel.
Tsz Fung
April 22, 2025
Great and nice location, room is big but the setup and condition is so so.
Anonymous User
May 15, 2025
Staff was very nice. Pool was well kept. Gym was clean.
Guest User
March 22, 2025
Excellent hotel for family stay. Clean and tranquil.
Services & Amenities
Popular Amenities for China Travel
Station drop-off service
Additional charge
Taxi booking service
Luggage storage
Free
Currency exchange
Languages spoken at front desk
Station pick-up service
Additional charge
Bicycle rental
Additional charge
Executive lounge
3 Restaurants
Spa
Additional charge
Indoor swimming pool
Free
EV charging station
Parking
Free
Gym
Free
Playground
Additional charge
Wi-Fi in public areas
Free
Business center
Children's pool
Conference room
Additional charge
Multi-function room
Massage room
Car rentals
Tour and ticket booking service
Secretarial services
Sauna
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
24-hour front desk
3 Restaurants
Spa
Indoor swimming pool
Gym
Playground
Conference room
Multi-function room
3 Restaurants
盛宴标帜
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Tues] 06:30-10:30,[Wed - Sun] 06:30-21:00
采悦轩
Style: A la carte
Cuisine: Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-22:00
萨婷
Style: A la carte
Cuisine: International
Open for: Dinner
Ambience: Modern, Romantic
Dining options: Reservations available
Business hours: [Fri - Sun] 17:30-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Pool lounge
Towels
No restrictions
Opening times
Business hours
Parking
Car charging facilities
Parking
Free
Transportation
Station drop-off service
Additional charge
Taxi booking service
Station pick-up service
Additional charge
Bicycle rental
Additional charge
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Luggage storage
Free
Currency exchange
Concierge service
Safe at front desk
Wake-up call
Tour and ticket booking service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Lobby bar
Room service
Health & Wellness
Personal trainer
Spa
Additional charge
Fitness session
Gym
Free
Massage room
Sauna
Public Areas
Executive lounge
Garden
Vending machines
Elevator
PA and sound system
Non-smoking floor
Ventilation system
ATM
No smoking in public areas
Executive floor
Cleaning Services
Ironing service
Additional charge
Dry cleaning
Clothes steamer
Laundry service (on-site)
Facilities for Children
Children's toys
Children's bathrobes
Playground
Additional charge
Children's slippers
Kids' board games/puzzles
Children's pool
Children's toothbrushes
Business Services
Business center
Conference room
Additional charge
Multimedia display system
Postal service
Multi-function room
Secretarial services
Wedding service
Accessibility
Wheelchairs available
Accessible rooms available
Stair-free main entrance
Safety & Security
Smoke detector
Keycard entry system
Fire extinguisher
Fire alarm
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 98.00 (approx. SAR 51.02) per person |
Children 12–17 years old | CNY 196.00 (approx. SAR 102.04) per person |
Adult | Buffet:CNY 196.00 (approx. SAR 102.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Renovated: 2016
- Number of Rooms: 380
Sheraton Grand Hangzhou Wetland Park Resort, situated at the
corner of Xixi National Wetland Park, is mere 5km from West Lake and the
Lingyin Temple. The hotel is only 9 km away, 25 minutes’ drive from the Alibaba
Xixi Campus, and 14 km away, 30 minutes’ car ride from the Hangzhou Future
Sci-Tech City. Via the Wenyi Road Tunnel right next to the hotel, there is
quick access to the downtown and direct access to the core area of the city
north and east. It is also convenient to reach Yunqi Town, Qianjiang CBD,
Binjiang District, Olympic Center and International Expo Center through the
Zizhi Tunnel.
380 spacious guest rooms and suites, are all with private
balcony, offering the inviting Sheraton Sleep Experience.
4 restaurants and lounge, including Feast(interactive all
day dining; serving Asian and international cuisine), Satine(modern French fine
dining), Yue(contemporary Chinese restaurant; serving predominantly Hangzhou
cuisine).
Shine Spa for Sheraton offers a range of treatments, all
designed to soothe the mind and body. Also treat your body right at our fitness
center, an Indoor heated pool and more.
15 meeting rooms, including an elegant 1,080 sqm ballroom
that accommodates functions of up to 1,600 guests and a business center-all
equipped with the latest audiovisual equipment.
corner of Xixi National Wetland Park, is mere 5km from West Lake and the
Lingyin Temple. The hotel is only 9 km away, 25 minutes’ drive from the Alibaba
Xixi Campus, and 14 km away, 30 minutes’ car ride from the Hangzhou Future
Sci-Tech City. Via the Wenyi Road Tunnel right next to the hotel, there is
quick access to the downtown and direct access to the core area of the city
north and east. It is also convenient to reach Yunqi Town, Qianjiang CBD,
Binjiang District, Olympic Center and International Expo Center through the
Zizhi Tunnel.
380 spacious guest rooms and suites, are all with private
balcony, offering the inviting Sheraton Sleep Experience.
4 restaurants and lounge, including Feast(interactive all
day dining; serving Asian and international cuisine), Satine(modern French fine
dining), Yue(contemporary Chinese restaurant; serving predominantly Hangzhou
cuisine).
Shine Spa for Sheraton offers a range of treatments, all
designed to soothe the mind and body. Also treat your body right at our fitness
center, an Indoor heated pool and more.
15 meeting rooms, including an elegant 1,080 sqm ballroom
that accommodates functions of up to 1,600 guests and a business center-all
equipped with the latest audiovisual equipment.