Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus

Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus Reviews

Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus

No.93 Baochu North Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus
Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi CampusAtour Hotel Hangzhou Wulin Square Zhejiang University Xixi CampusAtour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus
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Guest Reviews of Atour Hotel Hangzhou Wulin Square Zhejiang University Xixi Campus

9.7/10
Excellent
3108 review
Verified reviews
Location9.6
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(3108)
Positive reviews(3072)
Reviews with photos/video(310)
Delicious breakfast(417)
Quiet & comfortable(351)
Classy environment(345)
Awesome amenities(335)
Friendly front desk staff(242)
Easy to get around(147)
Convenient parking(120)
Close to metro(36)
Negative reviews(36)
Wibowo Agung Prayugo
Superior Family Room
Stayed in Feb 2025
Family
34 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Nice hotel and near of metro xianing bridge.Quiet room. Comfortable. And clean.
Response from Property: Every facility, every greeting, every service, every detail, and every place are designed to give you a better stay experience. Thank you for your affirmation. It makes Duoer feel honored. Atour is lucky to have you!
Guest User
Executive 2-bed Room
Stayed in Mar 2025
Business travelers
22 review
8.0/10
Very Good
Posted on Apr 27, 2025
Confortable bed and pillows Bedroom is clean and neat The self service laundry room it is really convenient The breakfast buffer is Chinese but has few western options such as eggs, toast, pastry, fruits, coffee
Response from Property: 沒有讓親愛的您5分滿意，説明我們還要繼續努力，希望您下次到來時有個全新的認識~~
Joyna Qin
Superior Double Room
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 29, 2024
- Cozy and clean, modern feel - Location is close to Xihu and multiple malls - Breakfast has many great options, including both Western and Chinese - Midnight self-serve porridge, really heartwarming - Staff are friendly and amazing, adorable delivery robot - 10/10 would stay again!
6/9
Response from Property: We are very happy to see your comments. We are honored that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service for you. I hope that when you hear my name, you will smile and care about me. Thank you, dear guest, your recognition of Duoer makes Duoer feel grateful. We look forward to meeting you again. I hope there will be light in your eyes, and what you want can be achieved, and your smile will always be with you! I hope you will be loved and lovely all your life! See you next time~
Davey Lee
Executive 2-bed Room
Stayed in Feb 2024
Business travelers
2 review
9.0/10
Great
Posted on Mar 16, 2024
Good condition in all aspects. Good breakfast, room hygiene condition is good, good location, not far away from the mass transit system
Response from Property: If you are not satisfied with 5 points, it means that we will continue to work hard. We hope that you will have a new understanding when you come next time~~
Daming
Superior Twin Sides Bed Room
Stayed in Aug 2024
Family
3 review
10.0/10
Outstanding
Posted on Sep 14, 2024
Excellent service and very clean. Also close to train station so it is very convenient.
Response from Property: 哇咔咔~謝謝親愛的對我們的喜愛，遇到能懂的人，朵兒也是特別特別特別的開心那，我們等你回來喲~也可以你的喜愛分享給懂得人喲~筆芯~
Annie0202
Superior Double Room
Stayed in Dec 2023
Couples
2 review
10.0/10
Outstanding
Posted on Jan 11, 2024
Thank you very much to the hotel staff, because it was my first time to travel to China, I only knew a little Chinese, wanted to order takeout in the evening, but the payment software on the Internet had no money, so I couldn't order takeout. Only visa card and cash, asked the hotel staff to help me order takeout, thank you very much! At the same time, I asked if I could exchange cash for Alipay, because it is very convenient to scan the code online in China, and I can also buy food online, but it is very inconvenient to only have cash. A staff member helped me exchange cash for alipay, which solved my troubles. The ambience of the hotel is beautiful and the stay is very comfortable. I will choose it next time!
Response from Property: Wow, thank you dear for your love for us. Duo'er is very, very, very happy to meet someone who understands. We are waiting for you to come back. You can also share your love with understanding people. Pen refills~
Guest User
Executive Queen Room
Stayed in May 2024
Solo travelers
3 review
8.0/10
Very Good
Posted on Jun 24, 2024
very clean and tidy, just very noisy when living in 1F as it is too close to the traffic road
Response from Property: 沒有讓親愛的您5分滿意，説明我們還要繼續努力，希望您下次到來時有個全新的認識~~
Jovanna1125
Superior Family Room
Stayed in May 2024
Travel with friends
60 review
10.0/10
Outstanding
Posted on Jun 22, 2024
Nice clean hotel. Good service. Quick check in. Location is ok.
Response from Property: 哇咔咔~謝謝親愛的對我們的喜愛，遇到能懂的人，朵兒也是特別特別特別的開心那，我們等你回來喲~也可以你的喜愛分享給懂得人喲~筆芯~
Guest User
Superior Double Room
Stayed in Oct 2023
Business travelers
4 review
7.0/10
Posted on Nov 23, 2023
The rooms are recently renovated so the rooms are new and really Nice! Location is ok. Hotel was clean and had a nice restaurant.
Response from Property: 沒有讓親愛的您5分滿意，説明我們還要繼續努力，希望您下次到來時有個全新的認識~~
_klepon
Superior Family Room
Stayed in Aug 2023
Business travelers
6 review
10.0/10
Outstanding
Posted on Oct 11, 2023
Everything just fine but maybe the reception are doing they job, quite annoyed everytime we came out or came in they always ask about our passports and what exactly are we doing in Hangzhou 🙈 But overall everything is great! I think the reception need to learn more about the tourist passport, no salty at all! ❤️
Response from Property: Thank you for informing Duoer of the problems you encountered during your stay. I am very sorry not to meet your expectations, please allow Duo Er to express to you the most sincere apology. Hope to have the opportunity to serve you better service in the near future！
Yuanling
Superior Double Room
Stayed in May 2024
Travel with friends
10 review
10.0/10
Outstanding
Posted on Jun 18, 2024
Lovely hotel near hangzhou central.
Response from Property: 哇咔咔~謝謝親愛的對我們的喜愛，遇到能懂的人，朵兒也是特別特別特別的開心那，我們等你回來喲~也可以你的喜愛分享給懂得人喲~筆芯~
Jia Yang
Executive Queen Room
Stayed in Aug 2024
Family
6 review
10.0/10
Outstanding
Posted on Sep 12, 2024
Clean. Spacious.
Response from Property: 一個人最幸福的時刻，就是找對了人，一段旅程最開心的時刻，就是找對了“窩”。朵兒勵志做到最好，你們才是我們最好的鑒定師。喜歡就經常回來哦，下次讓您看到更美更好的我!朵兒祝您身體健康~
Caicaizhuanqianchuquwan
Executive Queen Room
Stayed in Jul 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Aug 25, 2024
good good
Response from Property: 哇咔咔~謝謝親愛的對我們的喜愛，遇到能懂的人，朵兒也是特別特別特別的開心那，我們等你回來喲~也可以你的喜愛分享給懂得人喲~筆芯~
Guest User
Superior Double Room
Stayed in Aug 2022
Solo travelers
1 review
10.0/10
Outstanding
Posted on Sep 21, 2022
Such a quite place to live in Hangzhou, staffs are friendly and willing to help me to solve the problems
Response from Property: 簡單的喜歡最長遠，平凡的陪伴最心安，懂您的人最温暖，朵兒努力的想成為最懂您的人，您的讚揚比冬天的太陽還温暖人心，不管風裡還是雨裏朵兒一直都在等着您，記得回來喲~
Guest User
Superior Double Room
Stayed in Apr 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 19, 2025
After attending cp31 on May 17, I was originally staying at a friend's house, but my friend caught a cold and packed up and ran out to stay at this hotel. When I arrived at around 8 o'clock, I was so exhausted that I was cured by the guy at the front desk. There was a man who insisted on cutting in line in front of me and he also did it for me first. The man said he was hungover, but I was also very tired after walking 25,000 steps at the comic exhibition all day. However, I still let the guy do it for the man first. There were calls in the middle, and a lady came to ask questions, and he answered them all. It felt like he had eight hands!
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Response from Property: The happiest moment for a person is to find the right person, and the happiest moment for a journey is to find the right "home". Duoer is committed to doing the best, and you are our best appraisers. If you like it, come back often, and you will see a more beautiful and better me next time! Duoer wishes you good health~