Elaya Hotel Hannover City

Please do not be mistaken. The rooms look NOTHING like this. It is not fully clean. Check in closes at 2:30pm and the number doesn’t work that is meant to go through to the hotel. Really wish I had never booked it. So disorganised and simply a money making machine that doesn’t work

Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator. Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.

Very messy The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable. There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes. The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided. Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.

Loistava sijainti, kehnohko palveluasenne Kirjasivat yöpymisten määrän itse väärin avainkortille, jolloin kortti lakkasi yllättäen toimimasta. Korjasivat asian, mutta eivät pahoitelleet. Hissi ei toiminnassa, jyrkät portaat, monta kerrosta. Sängyn alla pölypalloja, sieltä ei siivottu. Muuttuneesta etuoven aukiolosta ei tiedotettu riittävästi, liukuovessa oli lappu jota ei edes nähnyt jos ovi oli valmiiksi auki (jos avainkortit eivät olisi toimineet tuolloin, olisimme jääneet yöksi ulos). Henkilökunta ei hymyillyt, paitsi aamiaishuoneen viehättävä nuori nainen ja reipasotteinen mieshenkilö joka keräsi astioita. Hotellin sijainti loistava ja sänky mukava. Kylpyhuoneen pesuaineet huonolaatuisia ja niitä oli pienet määrät isojen purkkien pohjalla, vaikea saada sieltä mitään tulemaan.

エレベーター故障、Wifiが部屋まで届かず。駅から徒歩15分以上。今後予約することはない。

Zentral und gut Einfacher Check in, kostenloser Kaffee, Zimmer 5. Stock- leider viel Spinnenweben