مراجعاتMAD Monkey Hanoi - Hostel

رد من مكان الإقامة: Hi there! Thanks for your feedback! We’re glad you found good value and liked the location. We appreciate your comments about the facilities and will take them into consideration as we work to improve the experience for our guests. Hope to see you again!

رد من مكان الإقامة: Hi there! Thank you for your review! We're glad you found our location convenient and close to restaurants and key areas like the Old Quarter. Hope to see you again soon!

رد من مكان الإقامة: Hi there! Thank you for your detailed and thoughtful review! We're glad you enjoyed our prime location in Hanoi Old Town and that you had a comfortable and quiet stay on the 4th floor. We appreciate your understanding of the shared bathroom setup and are happy to hear it worked out well for you.Thank you also for your feedback about the towels and the missing hair dryer, we'll look into these issues to improve our guest experience. We hope to welcome you back again soon!

رد من مكان الإقامة: Hi there! Thank you for the great review! We're happy to hear you enjoyed the location, cleanliness, and our bar and restaurant. Hope to see you again soon!

رد من مكان الإقامة: Hi there! It was our pleasure to have you here as our valued guest. Thanks for the thoughtful feedback. Keep it real, keep it Mad Monkey!

رد من مكان الإقامة: Hi there! Thank you for sharing your feedback with us, and we’re truly sorry to hear that your experience didn’t meet expectations. We sincerely apologize for the confusion around what was included with breakfast and the evening events. We understand how frustrating it must have been to feel misled by the information on our website. Your comments will be taken seriously, and we’ll review how our offerings are presented online to make things clearer for future guests.We also want to apologize for the way the situation with outside food was handled. Regardless of policy, every guest deserves to be treated with courtesy and respect, and we’re sorry that this wasn’t your experience. We’ll be addressing this with our team to ensure our communication and approach are more polite and informative in the future.We appreciate you staying with us for four days, and we regret that your final impression was a negative one. Your feedback is valuable, and we hope we can do better if you ever reconsider staying with us again.

رد من مكان الإقامة: Hi there! Thank you for taking the time to leave a review. We appreciate your feedback and always welcome suggestions on how we can improve the experience for our guests. If there’s anything specific you’d like to share about your stay in the 8-bed female dorm, we’d love to hear it. Thank you and Safe travels!

رد من مكان الإقامة: Hi there! Thank you for your feedback! We’re glad to hear you enjoyed the environment. We’ll keep working to improve our facilities and make your next stay even better. Hope to see you again soon! 😊

رد من مكان الإقامة: Hi there! Thank you for taking the time to share your feedback. We're pleased to hear that you had an overall pleasant experience with us. We’re sorry to hear that breakfast did not meet your expectations. Please note that our complimentary breakfast includes a light meal, and beverages such as coffee and water are available at an additional cost from our café. We understand how important a good breakfast is and truly appreciate your input; it helps us improve the guest experience. We hope to have the chance to welcome you back in the future.

رد من مكان الإقامة: Hi there! Thank you for sharing your experience! We're glad you enjoyed the lively atmosphere and the social vibe of our hostel. Being near the bar street means there's always energy and excitement, but we understand that the noise can be a downside for some guests. We appreciate your suggestion to bring earplugs and will continue to provide them for added comfort. It’s great to hear you enjoyed the free drinks at our bar, and we hope to welcome you back for another fun stay!

رد من مكان الإقامة: Hi there! Thanks for your review! 😊 We're thrilled you enjoyed the great location, cleanliness, and social atmosphere! Meeting people from all over the world is what makes the experience so special. Hope to see you again for another amazing stay!

رد من مكان الإقامة: Hi there! Thank you so much for taking the time to give us a wonderful review. You’re the best and we look forward to seeing you again soon—cheers from the team at Mad Monkey.

رد من مكان الإقامة: Hi there! Thank you for your kind review. It makes this business all the more pleasurable when we have lovely guests like you and your party staying with us. Safe travels and enjoy the rest of your trip.