31 P. Truong Cong Giai - Cau Giay, Quan Cau Giay, Hanoi, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Jacayl Hotel - Cau Giay
7.8/10
Good
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.0
Service7.6
Cleanliness7.6
Filter by:
Sort by:
All reviews(54)
Positive reviews(51)
Reviews with photos/video(5)
Negative reviews(3)
Guest User
S Class
Stayed in Mar 2024
Couple
12 review
10/10
Outstanding
Posted on May 1, 2024
Trying out Jacayl Hotel for the first time! Took their S Class room and it is really spacious, with a private bath.
First experience in a love hotel and it was good. Clean, spacious, every add-on optional item was clearly listed for the price. Overall a great hotel and will come back to experience again
David JB
E Class
Stayed in Apr 2025
Business traveler
15 review
9.0/10
Great
Posted on May 13, 2025
The location is excellent. It's easy to get around the city, and there are restaurants and small supermarkets nearby, making it convenient. Small cafes line the streets around the hotel. The staff are friendly and can communicate in basic English. Breakfast was simple, with rice noodles. The housekeeping wasn't particularly thorough.
Original textTranslated by Google
Guest User
Superior Room
Stayed in Jun 2024
Business traveler
7 review
10/10
Outstanding
Posted on Oct 5, 2024
A great hotel. I have booked and stayed there many times. The service attitude is very good. The service attitude of the boy at the counter is also good. It's worth visiting if you need friends. great
Original textTranslated by Google
M418701****
Superior Room
Stayed in Nov 2024
Solo traveler
67 review
2.0/10
Posted on Dec 23, 2024
I am very, very dissatisfied. This is a love hotel, but there is no note. I was not allowed to cancel after I booked. This is the first time I encountered a merchant who refused to cancel my order. The second person ordered two breakfasts, but it turned out that the hotel's breakfast was ordered outside. It only had noodles and no buffet breakfast. It was too bad for a hotel that costs 300 yuan.
Original textTranslated by Google
KevinGao95
Superior Room
Stayed in Oct 2024
Business traveler
1 review
4.5/10
Posted on Dec 11, 2024
There is no staff to clean the room, and the breakfast is not good
Original textTranslated by Google
Guest User
Superior Room
Stayed in Mar 2024
Couple
7 review
6.0/10
Posted on Apr 22, 2024
It was neither good nor bad. Considering that it was overseas, I think it was rather clean, so it wasn't bad. The atmosphere of the room was good.
Original textTranslated by Google
Will-Ng
Superior Room
Stayed in Mar 2024
Business traveler
11 review
7.0/10
Posted on Apr 13, 2024
Room is more suitable for couples than single or business travelers.
Original textTranslated by Google
M290945****
Superior Room
Stayed in Oct 2024
Business traveler
62 review
8.0/10
Very Good
Posted on Feb 9, 2025
Service is OK, location is OK
Original textTranslated by Google
_WeChat224986****
Standard Double Room
Stayed in Apr 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 21, 2023
Hygienic and comfortable, the boss is enthusiastic. He also showed me other rooms. Not only drove me to find a bank where I could withdraw money, but also chatted with me. I wish him a prosperous business.
Original textTranslated by Google
Response from Property: The hotel is very grateful for your contribution
113822****
Standard Double Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 27, 2024
The environment is very good and the location is very convenient
Original textTranslated by Google
Lucas292513
Superior Room
Stayed in Sep 2023
Business traveler
9 review
5.0/10
Posted on Oct 9, 2023
I made a reservation for 2 nights without knowing that it was a love hotel, but they didn't clean it. There are various adult products in the room and an adult shop on the first floor. It's good for having fun with women. However, if you think of it as a normal hotel, it is the worst. I paid for 2 nights and moved to a hotel after 1 night.
Original textTranslated by Google
Response from Property: We are very sorry about your negative experience. We can be sure that our hotel always cleans the room after guests check-out and ensures the room is clean before guests check-in, and we also do not receive any feedback during your stay. can't support n*** immediately. We are a love hotel in every way and we are sorry if you feel dissatisfied with it.