To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.5
Service8.3
Cleanliness8.9
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All reviews(50)
Positive reviews(21)
Reviews with photos/video(7)
Clean and tidy(9)
Negative reviews(2)
RamziRazan
Deluxe Apartment
Stayed in Aug 2024
Solo travelers
8 review
8.0/10
Very Good
Posted on Sep 4, 2024
I recently had the pleasure of staying at a charming hotel near West Lake in Hanoi, and it was a truly wonderful experience. From the moment I arrived, I was struck by the warm and welcoming atmosphere. The staff were incredibly friendly and went above and beyond to ensure my stay was comfortable.
The location is perfect—just a short walk to the serene West Lake, which offers stunning views and a peaceful escape from the hustle and bustle of the city. I enjoyed taking morning strolls by the lake, and the nearby cafes and restaurants provided a great selection of local and international cuisine.
The room was spacious, clean, and tastefully decorated, with all the amenities I needed for a comfortable stay. I particularly appreciated the attention to detail in the room’s design, which made it feel cozy and inviting.
Anonymous User
Deluxe Apartment
Stayed in Jan 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Feb 18, 2025
Amenities / service & cleaness are all perfect.
Location is abit far from old quarter but can get half an hours by grab.
Guest User
Deluxe Apartment
Stayed in Dec 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Feb 1, 2025
I loved the apartment I booked. The view from the bedroom was amazing at night. I would definitely recommend this place
Seryi Volk
Deluxe Apartment
Stayed in Dec 2024
Couples
18 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Excellent 2-room apartment, with a good refrigerator, stove, dishes. Everything corresponds to the description. In 2 kilometers there is a large grocery store and LOTTE mall, with pleasant prices and a large assortment. From the apartment to the old city 15 minutes by bus.
Anonymous User
Deluxe Apartment
Stayed in Jan 2025
Business travelers
7 review
9.5/10
Amazing
Posted on Feb 21, 2025
Very comfortable overall.
The kitchen is adequate.
There is a dining table, a living room, a Samsung smart TV, and the sofa is very comfortable to lie on.
It would be even better if there was a smart toilet.
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Nguyen
Premium Apartment
Stayed in Mar 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Apr 8, 2025
In the center of West Lake
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THI UYEN
Deluxe Apartment
Stayed in Dec 2024
Travel with friends
1 review
8.0/10
Very Good
Posted on Jan 21, 2025
Clean, beautiful, reasonable price!
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Maya 89
Premier Apartment
Stayed in May 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Jun 11, 2024
Beautiful, clean and airy, simple design but warm and feels like being at home, feeling very comfortable ❤️
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Anonymous User
Deluxe Apartment
Stayed in Sep 2024
Travel with friends
2 review
8.0/10
Very Good
Posted on Oct 15, 2024
Almost all self-service, there is only one registration staff. The cleaning was done well the day before, but the cleaning was not done well the day after check-in, the sofa cushions were not put back in place, and the hygiene was not cleaned up.
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Guest User
Grand Apartment
Stayed in Jan 2024
Family
1 review
8.0/10
Very Good
Posted on Feb 26, 2024
The new hotel is very clean. Kitchen utensils and everything are complete. Airy room with good design. But I went during road construction so traveling was quite inconvenient. Booking a car or ordering food, the driver is also very difficult to find the way in.
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Anonymous User
Deluxe Apartment
Stayed in Dec 2024
Couples
5 review
8.0/10
Very Good
Posted on Jan 16, 2025
The hotel is very clean, but the street is too messy...
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利里安
Premium Apartment
Stayed in Dec 2023
Solo travelers
1 review
9.5/10
Amazing
Posted on Jan 27, 2024
The receptionist was very kind. On the first day we checked in, there was construction work on the main road and I asked to be moved to a room facing the alley. She handled it proactively. After changing rooms, I left something behind in the first room, and she immediately helped me find it. I really appreciate her.