مستخدم نزيل
24 مارس 2025
We loved this hotel indeed. All hotel staffs (the team of front desk : Kathy, Emma, Christine, Lyn, James, Mendes & Johnny) as well as the team of De Spice (restaurant at 8/F) are super nice. They all are attentive & willing to give a hand at all time, it really made me home-like feeling to stay at. There is a minor issue at the shower in our room, the front office team had informed back office immediately & fixed it rapidly. I stayed in this hotel for 15-17Mar & then 2 more nights for 18-20Mar after Ha Long Bay cruise, we do not need to do check in again, it seems every staff recognized us & already prepare the room key for us, so did not need to wait for, we heartily appreciated.
The hotel location is very good, it is easy to go to Old Quarter & train street. I highly recommended Hotel De Lagom & will definitely return again on my next trip Hanoi.
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