لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Ms. Crisrinasisi,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our front desk service and the complimentary coffee, especially on a rainy day, it’s the perfect way to relax. We're also thrilled that you liked our breakfast selection and had the chance to try some of the local specialties. The chicken pho is a guest favorite, and we're glad it hit the spot for you. We hope to welcome you back again soon!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
JOO HIN
تنفيذية مطلة على المدينة
تم التسجيل الوصول يوليو 2025
مسافر منفرد
12 تقييم
8.5/10
جيد جداً
تم النشر في 17 أغسطس 2025
Nice clean hotel. Love the breakfast. warm hospitality. helpful make up room. big clean new bathtub with fast hot water flow
رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our modern facilities, comfortable bedding, and the variety of breakfast options featuring both Vietnamese specialties and international flavors.We're especially pleased that our team’s service left a positive impression, your recognition means a lot to us. We truly hope to welcome you back again soon for another great experience.Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your kind review! We're delighted to hear that you enjoyed our clean and comfortable environment, the courteous service, and that our breakfast exceeded your expectations. It would be our pleasure to welcome you back the next time you're in Hanoi!Best regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
رد من مكان الإقامة: Dear Ms. Lulu-miao,Thank you so much for your thoughtful and detailed review! We're truly delighted to hear that you enjoyed our service, rooms, and especially the breakfast — it’s an honor to have our beef pho called “the best in Hanoi”!We sincerely apologize for the noise from the nearby construction and are glad our team could assist promptly by arranging a quieter room for you. It’s our pleasure to provide small touches like umbrella assistance to ensure your comfort in all weather.We look forward to welcoming you back on your next visit. It would be our pleasure to host you again!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
رد من مكان الإقامة: Dear Valued Guest,Thank you very much for choosing to stay with us and for sharing such thoughtful feedback.We appreciate your helpful note regarding the construction near Hanoi Station and the potential detour on Google Maps — this will certainly be valuable for future guests. While the Old Quarter is a bit of a distance away, we hope you still enjoyed exploring the city.We’re also delighted to hear you enjoyed our complimentary drinks and sweets in the afternoon, as well as the variety and taste of our breakfast. It's always a pleasure to know our little touches added comfort to your stay.We would love to welcome you back again on your next visit to Hanoi!Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
رد من مكان الإقامة: Dear Valued Guest,Reading your kind words truly brightened our day — thank you so much for sharing your experience.We're thrilled to know you enjoyed the afternoon tea and found it generous and welcoming. It’s also heartwarming to hear that our lobby manager’s quick trip for a lighter made a meaningful impression — we always try our best to respond with care, even in the smallest moments.Sending you off with a little gift and helping you to the car was the least we could do to thank you for staying with us. Knowing that our service stood out among many hotels you've visited means more than words can express.We’d be honored to welcome you back anytime.Warmest wishes,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
رد من مكان الإقامة: Dear Valued Guest,Thank you so much for sharing such a wonderful review. We’re delighted to know that you enjoyed the fresh atmosphere, elegant design, and thoughtful touches like our complimentary afternoon tea and breakfast selection. Your kind words about our team’s courteous and attentive service truly mean a lot to us.We look forward to welcoming you back for another delightful stay at our “hidden gem” hotel.Warmest regards,Stella Nguyen (Ms.)Customer Service ManagerThe Legend Hanoi Hotel
THI PHUONG
تنفيذية مطلة على المدينة
تم التسجيل الوصول مايو 2025
أزواج
2 تقييم
9.5/10
مميز
تم النشر في 8 يوليو 2025
Tôi rất hài lòng
ترجمة
رد من مكان الإقامة: Kính gửi Quý khách, Khách sạn The Legend Hanoi xin chân thành cảm ơn Quý khách đã dành thời gian để chia sẻ những lời nhận xét tích cực về kỳ nghỉ vừa qua. Chúng tôi rất vui mừng khi biết rằng Quý khách đã có một trải nghiệm hài lòng tại khách sạn. Sự tin tưởng và hài lòng của Quý khách chính là động lực để đội ngũ nhân viên chúng tôi không ngừng nỗ lực mang đến dịch vụ tốt nhất. Rất mong sẽ tiếp tục được chào đón Quý khách quay trở lại The Legend Hanoi trong những chuyến đi sắp tới. Trân trọng, The Legend Hanoi Hotel