لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.6
المرافق8.1
الخدمة8.6
النظافة8.9
مستخدم نزيل
غرفة بسرير كينج سايز مع شرفة
تم التسجيل الوصول مارس 2025
مسافرون لغرض العمل
2 تقييم
10/10
متميز
تم النشر في 1 مايو 2025
I love that it is so accessible with everything. Good Job Hilton!
ترجمة
رد من مكان الإقامة: Dear our valued guest,Greetings from Hilton Garden Inn Hanoi!We would like to take a moment to express our heartful gratitude for your wonderful comment about your recent stay at our hotel.Your kind words truly made our day and served a great motivation for entire team. We strive to provide exceptional service and create memorable experiences for all of our guests, and your positive feedback assures us that we are on right track.We're looking forward to welcoming you back soon.Kind regards,Chi LeGuest Service Manager
رد من مكان الإقامة: Dear mw68,Warm greeting from Hilton Garden Inn Hanoi and Thank you for sparing a few minutes from your precious time to fill our online satisfaction survey.I am glad to learn that the accommodations and service were to your liking. Your satisfaction is always the best reward we can get to continuously offer the best quality of service to each traveler. Once again, thank you for choosing us and we look forward to having the opportunity of welcome you back soon.Sincerely,Chi LeGuest Service Manager
رد من مكان الإقامة: Dear Lvchenging,Greetings from Hilton Garden Inn Hanoi!Thank you for taking the time to communicate with us why our services did not meet your expectations and aspects of the room that need updating.We highly appreciate your feedback as it will assist us in becoming better at what we do and allow us to reiterate our sincere apologies for the inconvenience.Although we fell short of meeting your expectations during your stay, we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Kind regards,Chi LeGuest Service Manager
رد من مكان الإقامة: Dear our valued guest,Greetings from Hilton Garden Inn Hanoi!Thank you for sharing your feedback about your recent stay with us. We appreciate your honest comments and apologize if our service did not meet your expectations.As following the brand standard of Hilton Worldwide, Hilton Garden Inn hotel all over the world is the focus-serviced hotel. We do set up amenities in the room, some will be on request. You could find our notice on the bathroom and dialling our front desk team number "0" for assistance during your stay. We do hope that we know your concerns earlier so we could enhance your stay experience. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do and allow us to reiterate our sincere apologies for the inconvenience.Although we fell short of meeting your expectations during your stay, we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Kind regards,Chi LeGuest Service Manager
KatzyQiu
غرفة ثنائية
تم التسجيل الوصول نوفمبر 2024
مسافرون لغرض العمل
20 تقييم
8.5/10
جيد جداً
تم النشر في 12 ديسمبر 2024
The hotel, located in the business area with some restaurants and little coffee shops surrounding it, offers a quiet environment for rest after a day of work. The room amenities look aged but are still good to use, just a bit slippery in the bathroom.