Pegasy Apartment Westlake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hanoi
Pegasy Apartment Westlake
228 Âu Cơ No 230A, Quan Tay Ho, Hanoi, 100000, Vietnam
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We Price Match
Amenities
Hiking
Private parkingFree
Luggage storage
Taxi booking service
Car rentals
Bicycle rental
Currency exchange
Wi-Fi in public areasFree
All amenities
Property Description
Pegasy Apartment Westlake offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Should you require transportation to or from the airport, serviced apartment is able to organize it prior to your arrival date. Taxi, car hire and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of complimentary parking directly at the serviced apartment.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the serviced apartment's ticket service and tours.Traveling with minimal baggage is achievable at Pegasy Apartment Westlake, as the serviced apartment's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Smoking is limited to specified smoking zones. Each accommodation at Pegasy Apartment Westlake is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Pegasy Apartment Westlake, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Pegasy Apartment Westlake offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. For those who prefer savoring meals within their personal space, Pegasy Apartment Westlake offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location.
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3.9/10
Cleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 4 reviews
Surroundings
Airport: Noi Bai International Airport
(20.4 km)
Train: Hanoi Railway Station
(5.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Two-Bedroom Apartment With Balcony
2 Queen bed
May not have a window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Check Availability
3-Bedroom Apartment Panorama City View
1 Double bed or 3 Double bed
May not have a window
Non-smoking
Private bathroom
Minibar
TV
Washing machine
Check Availability
One-Bedroom Apartment With Balcony
1 Double bed
May not have a window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Check Availability
1-Bedroom Apartment Panorama City View
1 Queen bed
May not have a window
Non-smoking
Private bathroom
Minibar
TV
Washing machine
Check Availability
Guest Reviews
3.9/10
4 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Hanoi
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AU$1.82). Trip Coins can be used to save instantly on room rates.
Artem_T1
March 2, 2023
There is no reception. When I arrived I needed to wait for 30 min to show me the room. The room I booked was not available and they gave me another one. The room was very dirty, smelly and there is a bright light infringe of the sleeping room windows, what even shines trough the dirty curtain. After the first sleepless night, I checked out due to ants in my bed.
Guest User
February 1, 2023
Absolutely filthy. Used this place as a base apartment while visiting family in hanoi, we were completely fooled by the photos on Google, *********** etc. These photos must have been taken the day it opened or had a referb. MOULD EVERYWHERE! , rotting floors , the smell was so bad we had to air it out daily. "reception" was none existent just a room full of rental scooters , dark and dingy lighting and often flooded, we sometimes struggled to even get the pushchair out of the loft as scooters were blocking it. We had to message the owner and "building manager" numerous times to try and get basic things like toilet paper and fresh towels ( we eventually got some toilet paper on our last week here ) we had to just buy our own in the end as the staff were not helpful and never seen a fresh towel the whole time so relied on our own. Random electrical cables just hanging down inside cupboards with tape over the ends, holes in the floor where the floor had rotted away. The sheets on the beds were just very heavily used quilt covers not actual sheets to cover the filthy mattresses , the sofa was pretty much covered in stains and cushions just flipped to hide more. The cooking utensils were disgusting, we gave Daniel a dirty knife covered in rust to which he replied "it must have been the previous guests" implying there is no clean down service or general room checks between guests to which he took away gave it a clean and returned a slightly less rusty knife. We booked this for 4 weeks thinking wow its filthy but we were pressured into paying on the first day and thought as we were only using it as a base then travelling around the country hanoi it might not be too bad but if anything it turned into a black cloud after every trip to other home stays we went on. This isn't normal for these kids of places as we stayed in a few diffrent home stays in the country and they were exactly as posted , fresh linen daily and couldn't be more helpful , this place however reminded me more of a teenagers bedroom rather than a legitimate buisness, I will be following this up with *********** as I feel we weere totally miss-sold
Guest User
February 1, 2023
These apartments are absolutely disgusting. The photographs they show bare no resemblance at all to the pictures they put on their booking sites. When we arrived there the sink was filthy, dirty dish cloth, filthy pan scrub, filthy cutlery and chopping board. When we spoke to a member of staff he just said it was from the previous people. The mattresses were covered in urine stains, mould on the walls, holes in the floor from rotting wood, walls were filthy. In the 26 days we were there they never once changed the bath towels, didn’t replace toilet rolls. We took lots of photographs but trip advisor only allows 10
Guest User
November 29, 2023
The apartment is great, quiet with a great view of the lake at night, friendly staff. Suitable place for eating and drinking coffee. Near West Lake flower valley. Worth experiencing here. There are also long-term rentals here and very reasonable prices for those who stay here and work long term
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Hiking
Private parking
Free
Luggage storage
Taxi booking service
Car rentals
Bicycle rental
Currency exchange
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Taxi booking service
Bicycle rental
Shuttle service
Additional charge
Front Desk Services
Lockers available
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
VIP check-in service
Food & Drink
Room service
Health & Wellness
Hiking
Activities
Eco tours
Public Areas
Smoking area
Elevator
Shared kitchen
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Business Services
Postal service
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 10
Pegasy Apartment Westlake offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Should you require transportation to or from the airport, serviced apartment is able to organize it prior to your arrival date. Taxi, car hire and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of complimentary parking directly at the serviced apartment.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the serviced apartment's ticket service and tours.Traveling with minimal baggage is achievable at Pegasy Apartment Westlake, as the serviced apartment's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Smoking is limited to specified smoking zones. Each accommodation at Pegasy Apartment Westlake is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Pegasy Apartment Westlake, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Pegasy Apartment Westlake offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. For those who prefer savoring meals within their personal space, Pegasy Apartment Westlake offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location.