Hanoi Diamond King Hotel & Travel

Tarcy บริการดีมาก แนะนำทุกอย่างได้ดี ยิ้มแย้ม น่ารักพูดเพราะ เป็นกันเองมาก แนะนำสถานที่ต่างๆได้ดี

This is our second stay at this hotel, this time a Classic room at 306 (no external window) for one night. The room looked clean at first glance but soon we discovered many small ants on the coffee tray and more circling around a suspicious brown object on the dressing chair (forgot to take a photo). Reception and house keeping were both apologetic and responded quickly. Later on, we discovered the bathroom ceiling to be mouldy and front of the bed has very dusty cables (photos attached), by now we were too tired to call the reception and regretted booking this hotel. Unfortunately we have another reservation for 2 more nights here (Deluxe room) and we asked them to make sure it’s clean. We don’t mind budget hotels but cleanliness is very important. Apart from cleanliness, the room has one internal window to the corridor (no privacy) and two single beds. On the positive side, hotel staff are very friendly and helpful.

Phòng hơi cu